We left on time and the crew was very nice and professional.
The seats were not very comfortable for business. I liked the width and extra space but the seats and headrest were hard.
On time Great service
The flight crew are pleasant, and service is good. On flights from Central America, i.e. Panama to Florida, for instance, Copa allows 2 bags per passenger, whereas other airlines may charge baggage fees for even 1 bag. Things are always changing, but they've had generous baggage policies. We appreciate that.
Re: Copa in general, if you need to cancel or change, they make you wait 8 weeks to get your refund; so you have to keep checking your credit card statement until you get the refund. A real headache. For some reason, we always have problems with our online check-in on Copa. The Copa check-in personnel are mystified when we tell then that, but nothing changes. We seem destined to have to check in at the counter as online check-in doesn't work for us.
Flying Exonomy on such a long flight
The worst airline I've flown in the last few years. Made a string of mistakes and errors and showed a lack of customer service typical of anything central american. 1 Canceled a wrong flight of mine 2 Gave me wrong tickets 3 Wanted to charge me to wait stand by after admitting to their own error 4 Were continually rude and or unhelpful with a repeated lack of useful or relevant information to help me make informed decisions. There are many quality airlines out there and this is not one of them. Having flown a bit to central and south america over the past few seasons, there are no shortage of airlines worth the money that provide a positive flying experience.
free meal and free alcoholic beverage!
Surprise first class!
swift flight so that we could get off of the plane quicker.
getting in and out of the seat was awful. especially when the seat in front is reclined. the armrest on the aisle seat should be able to move up as the others in the row did. the metal underneath the armrest is pretty sharp and jagged, scraped my palm as i was trying to get the seatbelt to buckle.
Aeromexico’s staff went above and beyond to provide a world class experience. I highly recommend giving Aeromexico your business. Five stars all the way!
I loved the First Class upgrade for being a frequent flyer.
Fight crew were professional and courteous.
Delayed flight and no tv
|Los vuelos llegan a||Santiago Arturo Merino Benitez|
|Los vuelos salen de||Panamá|
|Precio del vuelo||$470.909|
|Aerolíneas||Copa Airlines, Aeromexico|
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