Hotel Royal Plaza

Not worth what I paid for...front desk rude

Service at the hotel was terrible especially at the front desk. I made my reservation through AMOMA.com and it was not clear on how the booking was going to be managed, the number of people and beds were not clear in the reservation. The older man that was at the front desk when we checked in was rude and did not help or offer any options to accommodate the 4 of us into one room. I understood the room only had 3 beds which wasn't a problem for us as we were only going to be in the room for a few hours before taking off to our next destination, therefore sleeping/using the beds was not an issue for us. He could've suggested that we pay for the extra person in the room despite having one bed short (we didn't care) but instead he was adamant that only 3 of us were allowed to go up to the room. We ended up having to pay for the 4th person when I checked out which we had no problem with but the old guy gave us a hard time and didn't offer us that option. The room was not what I had expected, maybe this is the standard for Europe but definitely not in the US. I wouldn't stay at this hotel again.