The beds were very firm but not uncomfortable, very close to the entrance to Zhangjiajie National Park, NOT LOCATED at the town of Zhangjiajie as some sites suggested, but about an hour away near Wulingyuan. Great location if you're going into the park. A cab up from the airport runs about $150rmb on the meter. Friendly staff. Included breakfast was pretty uninspired. The staff we dealt with spoke no English, we had to use our phones to translate.