Very smart people working the front desk, even evening staff were highly experienced and products of a polished organization. Facilities were extremely clean, lobby is 4 star material and the king rooms river view were more 3.5 than the 3.0 they are listed as. Definitely a value for your money particularly in this area.
Our room was double booked. I dropped off my luggage and went down to the hotel bar. When I returned to my room, there was someone else in my room and my key no longer worked. The other guy ended up changing his room because we had adjoining rooms.
It's location was convenient. Staff was great. Dirty floors, old facilities.
Beds were comfortable
Location near downtown, room was clean and everything worked. Absolutely NO dining option nearby, could only find 1 place that would deliver. Free coffee in lobby did not include creamer.
Clean, close to downtown venues, friendly staff Valet parking, bar didn't open before 5pm.
We are vegan and the lovely french woman made us feel welcomed and went above and beyond to serve us! Clean, friendly staff Highly recommend! A++++
Toilet didn't work well even after being serviced and breakfast took 70 minutes