la limpieza , la atencion al cliente , las habitaciones , la tranquilidad , y sobre todo lo sentrico y a mano de todo. ?
La ubicacion y los servicios
Las habitaciones son cómodas y limpias. El personal atento y amable. El desayuno bueno y abundante La cama del sofá para una tercera persona en la habitación algo incómoda.
Las instalaciones eran muy buenas; el hotel está remodelado y resulta acogedor y confortable. El desayuno extraordinario. Muy buena relación calidad-precio.
Tranquilidad, buena ubicación, habitación con espacio para estar comodo.
Personal muy cordial. Desayuno bufet excelente Diseño no muy inspirado
La atención del personal de recepción. excepcionalmente buena. Creo que en ningún hotel en el que haya estado anteiormente me han tratado tan bien. Les felicito por s profesionalidad.
Internet, musica y peliculas de video por 9,99 libras al día. Al lado de la puerta 10 del puerto, una de las terminales de crucero. La otra queda ya más lejos.
La atencion del personal Que nos dieron la habitacion muy tarde.
Su ubicación cerca de la estación de autobuses y del puerto, puesto que tenía que hacer un cucero. El desayuno estaba muy bien. No.
Friendly and effecient staff and very clean hotel Hotel room was very hot. No air conditioning or fan.
Showers in leisure club need cleaning
Being repeated offered smoking rooms, having booked a non smoking room,(and hasn't the law just changedin relation to smoking!) eventually being offer a room but being told we'd have to move each night, we cut our stay short.
Good food Room smelt of smoke/ staleness. V V hot despite aircon on.
it was close to qe2 terminal room cold heating had malfunction in restaurant food unimaginative
The location is wonderful. The hotel is a bit on the worn side. It's been updated a bit - but it's still an old Holiday Inn. It could use freshening-up.
Locality was perfect for my requirements. As with most holiday inns. very clean , good facilities. and well mannered staff. no
Overall was fine. For $235 a night, a "double" bed should not consist of two twin beds pushed together.
Good price and convienience for overnight stay following formal dinner in other Southampton hotel. Did not stay for breakfast as felt that cost too high.
From the onset of our stay the staff were very helpful, professional and always had a smile; which in my view is always lovely to have a nice smiley face to welcome you. The room was spotless, very comfy beds, choice of hard or soft pillows (nice touch). The complimentary coffee, tea etc were stocked well (very useful first thing in the morning for a nice cup of tea) The bar area with two big screen tv's was always immaculate and again the staff could not be faulted at all. We had a lovely swim in the pool which is opposite the hotel and again the staff in there were so friendly and accomodating. We did not eat in the hotel at all and so we cannot comment about that side at all. A hotel worth staying in again.
all the staff were very good and friendly I thought the meals were a bit on the pricey side compered to our local restaurants every thing else was brilliant The fridge wasn,t working which didn,t really matter and on an E mail we recieved when we got home said there should have been chocolats and water in the room there wasn,t