It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...
The hotel is in a really nice central area, close to the subway station and shopping mall. The room have hair-dryers, fridge and internet (although internet is not free). Very good price-quality.
the room was very small and the bed as hard as a rock but for the price and convenient location it was ok.
During my stay, I feel very comforatable. I can walk out to the nearby restaurants to eat what I want. There is a gym for table tennis across the hotel which is very handy for me . Nearby the Gym there is a large local supermarket store, pretty much you can buy any food or necessity there. From Pudong airport, take #3 airport bus costs 20RMB to get there. The bus stop is just across the street,a walking distance. Also from this stop, you can take the same bus to go to Xu Jia Hui big shopping mall. only one bus stop away. Next time I go to Shanghai, I would consider staying at the same hotel.
good location but room was too small do not feel confortable with security.
This hotel was great in terms of cleanliness and helpful staff. The rooms were very nice (although the single is just that, a small room), and cable TV was a plus (although for English-speakers, your choices are CNN International, HBO, and CCTV 9). The staff was also very helpful, although their English is somewhat limited (but better than average I thought). There is also 24-hour security and room service, although I never tried it. Of course, with the price that travel website offered, this hotel is an excellent pick, except for one thing: location. The location of this hotel is in Xuhui District, Shanghai, which is not bad. But it is at least a 20-minute walk to the nearest subway station (either Damuqiao Rd or Luban Rd Stations) each way, and at night when it is freezing (in the winter) or when you are lugging your luggage, or when trying to catch a train (by subway, it is at least 40 minutes to Shanghai Main Railroad Station, and around 30 to Shanghai South), it is not necessaril...
We completed the trip to Shanghai in November 2010. Location of hotel is convenient but its appeal is not impressive at all. The neighborhood is full of over-spill sewage smell like most other Shanghai neighborhoods except Pudong New Area. We booked a room in the main building on the 30th floor. The room was clean but with two major discrepancies. Even when we set the aircon to cool #40not heat#41 only warm air came out and the room temperature kept going up beyond 28 degree C. The shower was cheaply renovated in early 2010 with no shower tub only two pieces of placey-glass glued to the floor. Water leaked out under the door into the bath room the small tiles covering the shower floor kept coming lose and the shower door handle was seriously rusted. Luckily Shanghai was my wifes birthplace and we speak both Mandarin and Shanghaiese so communicating with staff was not a problem. After 5 days we checked out around 9 am and the maid showed up within 10 minutes insisted that we ha...
The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.
Siendo Shanghai el "paraiso de las compras", éste hotel es recomendable por su ubicación frente a la estación de Metro Línea 1 (la más práctica de las 14 líneas existentes en la ciudad) por lo que uno se puede mover libremente, económicamente y rápidamente por esta megalópolis.
lo recomiendo, el personal muy atento, excelente desayuno las habitaciones para fumadores son anticuadas mientras q la de no fumadores son "lo ultimo", solicite cambio de habitacion a no fumador
upgrade de habitacion a la llegada, fantástico desayuno. esta algo lejos del centro
La habitación y el desayuno
El servicio de personal y que ofrecen en su interior posibilidades diferentes a la hora de comer o cenar, para cuando no apetece hacerlo fuera. Hay una gran variedad de opciones. Quizas lo mejorable es que cuando hacen la limpieza y adecuación de la habitación que la hagan todo de golpe, ya que la limpieza se realiza por la mañana (normal, evidentemente) pero ver si el minibar está completo se hace por la tarde, al igual que luego algo más tarde traen o el periódico o una tableta de chocolate, de modo que frecuentemente te está visitando alguien, siempre eso sí, de manera correcta, ya que el personal habla bien inglés.
limpieza y personal desayuno excesivamente caro
I have stayed at Fenyang GBH several times. The main reason is the excellent location (I really like this area, but others might prefer the Bund or bars on Hengshan Road). The garden surrounds are pleasant. The internet is getting better at this hotel, but is still unstable. Food at the hotel is not for me, but there are many options close by. The mattress is too firm for me. Being a state owned enterprise, customer service is not a strong point, though various staff will provide reasonable service when asked.
La atención del personal del hotel fue excelente. La relación calidad-precio muy buena. Y el diseño y amplitud de las habitaciones muy recomendables. El aislamiento acústico de las habitaciones dejaba mucho que desear.
El personal te saluda por el nombre, eso siempre es agradable! La entrada al hotel no parece entrada a un hotel, sino a un edificio ordinario. La estética del ascensor necesita ser renovada.
Ease of check in and out. Convenient location. The cafeteria menu prices did not include tax, so on my last day in China I was just a few RMB short of cash to pay for a snack. Why not put the price you must pay on your menus?
Because my office is right across the road, that's why I decided to stay in this hotel. Internet charge is quite expensive compared to other hotels within the vicinity.
The rooms were clean and comfortable, though a bit on the small side. The indoor swimming pool was very nice with excellent changing and showering facilities. The breakfast (excluded in the room rate) was not the best value for money. And we asked for a non-smoking room but people in the rooms around ours were constantly smoking so the whole floor smelled of smoke.
Very comfortable with efficient staff. Breakfast was good with adequate space and food options.
the hotel is beautiful and historic certain details are not attended to. Water drainage problem at the shower.
Mansion Hotel is a very charming place with an unique interior. Especially the entrance hall where you can sit for a nice cup of tea or drink is a reflection of the "good old days" of the 1930's of Shanghai. Even better is the terasse on the 5th floor with a magnificent view over the French Consession.
A memorable stay. An great choice if you are looking for a change from the typical 5 stars room from the typical chain hotels.
Loved the Architecture and design echoing the original 1930s.The feeling of luxury and comfort in the rooms, though some what wasted on a single traveler as my wife was back in Sydney. The location is terrific with good shopping and restaurants. TV reception could be improved, but only channel surfed for five minutes....
The staff were outstanding!
The restaurant is not living up to the general level of the hotel. The ambience of the hotel is fantastic.
The ambience, the decorations in the hotel are great. The location is ideal, in a quiet neighbourhood which is what I'd wanted. There seems to be a lack of personnel who has a good knowledge of fine restaurants suggestions and visiting pionts in shanghai. Some of the staff need to improve their English and communication skills.
Big beds. Big rooms. Great bath and showers. Effective cleaning of room. Fair rate for room inclusions. TV did not get cable in english - VERY limiting to international non-Chinese people. It would be a reason we would not book again.... Also access to internet without needing your own laptop, onsite.
Fantastic atmosphere of old house. Too small room comparing high price. Poor and expensive breakfast.
Excelente relacion precio calidad, atención del personal bastante buena. Ubicación muy agradable para moverse por lo alrededores de la concesion francesa en Shanghai Solo el personal de recepción y bar entiende ingles, de todos modos el resto se las arregla para poder ser entendido
La ubicación respecto a las necesidades que teníamos y la habitación por la comodidad de la misma. El personal del hotel carecía en general de buen inglés haciendo dificil la comunicación y el bufet del desayuno era muy deficiente. A pesar de llevar una oferta cerrada del precio de la estancia, nos pasaron por la tarjeta, a modo de seguro al llegar al hotel, el 100% de la estancia mas 120 € de fianza por si consumiamos del minibar.