Room nice and comfortable. Pool, gym and spa are fabulous, not to be missed! Breakfast included was just right. Although not completely central, the location was not bad and allowed easy transport around the city. Not all the staff was as helpful as expected in a 5 star hotel. Breakfast food choices were not that wide. Entrance to the hotel is a bit unfriendly for people walking into it.
Had a very nice stay at the Nikko Hotel Shanghai. Due to an early arrival (9AM), my reserved room was not yet ready, upon which I got upgraded to an Executive Suite. Very nice room and very nice gesture. All in all, the Nikko Hotel is a very new hotel, with good rooms and a very nice breakfast selection. Booking.com rate was 1000 rmb + 15%tax, including breakfast, which was a very good rate vs walk in. Jiansu Metro station (line 2) is about 10 minutes walking (down Yan An road, and up Jiansu street). Hotel had problems / no experience processing a Visa credit card with chip (was obliged to withdraw and pay in cash). Temperature of airconditioning was set very low / cold. Yan An road (elevated highway)is not really inviting to go for a walk.
Nice room and courteous staff Checking out took much longer than I expected as there were insufficient staff at the counter.
Enjoyed the stay in a comfortable room, especially the bathroom. Using wire to connect to the internet.
Gleaming interiors, eye-catching design, large spacious rooms, comfortable bed (believe me, it's not to be taken for granted in China), central location (less than 5 metro stops from Nanjing Street and People's Park), free broadband in the rooms. Very presitgious neighbourhood. Breakfast at Nikko was almost thrice the price at the nearby Starbucks; so, save your money even though the breakfast spread is large. Not much of a view from the city side or the garden side. The Garden view is not worth paying extra for; I have seen far better Chinese/Japanese gardens.
Hotel is clean Hotel is clean but the main problem is that few people speak english. I tis the first time I see so few people speaking english in this hotel category. Breakfast choice is poor and staff dont speak english (20 mn to get coffee with milk). Concierge was not able to inform us about the hot spots in Shanghai. Rates for transportation are expensive (800RMB) for domestic airport transportation. If you go downstairs after midnight, you have good chance to see girls proposed in room massages and other sex facilities, which is surprising
easy location to Hong Qiao airport not really
location good in Hongqiao. I took 2 rooms plus a living room, big space for us with 2 children. Everything is fine. Very easy to have a taxi, good services. Good area to walk. And, the prices for sure is super good for what you get in Shanghai. I will stay again in this hotel. No
We had to carry the luggages and bags on our own on checking in and out while the bell boys looked on, like what the hell you bring luggages here. Being a service apartment with kitchenette we were surprised that no utensils were available, had to get room service for plates and cutleries.
Spectacular architecture on the inside. The rooms are good. Ten minute walk to one of the main centres of town. Many restaurants in the area. The management of this hotel is not the group's best. To get a coffee in the morning breakfast takes on average 25 minutes. One day they had even forgot to order any bacon; ok in a 2 star hotel! On one day the food available for Chinese guests at breakfast was negligible, other days good. At 6 30 am there was no taxi.
The hotel is very nice and the buffet meals are very good and the price is alright.I definetely recomend it.
Room was very comfortable and the breakfast good. The free parking was a benefit and convenient.
el personal habla un correcto inglés y son muy amables, sobre todo el personal de conserjeria deje la maleta 6h en la consigna y me la devolvieron rota y por el camino se iban saliendo las ruedas. envie un mail y no tuve ninguna respuesta ni disculpa
El hotel esta bien en conjunto, aunque no cumple la descripción de su localización tal y como se refleja en vuestra Web Hay un importante error en cuanto a la situción del hotel, ya que NO ESTÁ EN PUDONG si no en la otra parte de la ciudad , lo cual complica el traslado al aeopuerto de PUDONG!
The Crowne Plaza staff is excellent - very attentive and friendly. Check in and check out were efficient. The rooms were clean although we were assigned a room in the old tower. The photos in booking.com were of the new tower so that can be misleading. The location is in the middle of the city but is far away from the Bund which is of course what we wanted to see. It is not close to sites that tourists like us wanted to visit. So I would say that it is a good business hotel.
Excellent breakfast buffet, hotel provides a good price / quality ratio, i would consider booking it on future trips to shanghai nothing in particular
Hotel is clean and comfortable, staff is corteous
Excellent room. Large and very comfortable bed with good bathroom facility. Sufficient TV entertainment. Breakfast too expensive and Charlie's Bar too "Far Eastern" tacky, not very comfortable for a woman traveller and Asian colleague.
SPA facilities. Bar closes too early 10:00PM
I have stayed here many times, and have used it as my base hotel in China. My trips have been long in China, usually a minimum of 21 days and this is a wonderful place to stay. There are many places to walk to from here and it is a very safe place to walk around. Also a park just about three minute walk from the hotel. I have always had a great experience here, and again, you will not be disappointed, and believe me, in China (which i love) there are many places (hotels) that will surprise you, but never this one. Can also use the ATM there to take out RMB, or they will exchange currency at the counter
a beautiful hotel in a great neighborhood with excellent staff what makes it great makes it difficult. It was beautiful with ,magnificent grounds, but it was remote from the city - and yet that too made it very special
Nice, but old style Business hotel - only for pure Business Trips recommendable! (quiet far from downtown) Nothing really Special - Staff and service friendly, rooms very clean, but Styling very old (however in a good condition).
Good hotel facilities and nice staff. Very expensive ( at least in my case), and somehow away from city center. It is possible to find more central options in the same price range. This time i had not an option since i wanted to stay in the same hotel as my work collegues.