The bed is not comfortable; the room is not clean enough
The effectivness and good work of the cleaning staff. The club downstairs of the Hotel. The service of the Hotel staff. Its location and the fact that the staff didnt speak English.
The staff was very nice and helpful. I booked a tour and had the front desk confirm my reservation in Korean to make sure I'm in. They are very nice and try very hard to make it as easy as possible to stay there. They even changed my room when I told them that the first room I was in smelled like smoke. They put me next door right away. (though the room wasn't too much better smoke smell wise, at least they tried). The second room they put me in had dirty sheets. I saw right away, there were hair and lipstick marks all over, even gross stuff from someone's nose on the sheets. I asked them while they were still outside my room to change my sheets and they agreed. From that night on, my sheets were changed everynight. So, I would say, check the sheets throughly before lying down on them. The maintenance of the rooms can be better.
Close your eyes and book it The only thing it was a little bit far from the down town but the its really near to the subway station "less than 5 minuets walk "
Staff are very helpful and the hotel so clean
Great service from the staff, free soft drinks, ice and internet. Use of a little kitchen. Room (superior) was smaller than expected. Roomcleaning only on request. At least 30 minutes travelling to Seoul Central Station. To expensive for the location. No other hotels available at that time so it was our second choice.