Nice clean room. I had a very comfortable stay. The hotel walls are quite thin. Could hear a good bit of hall noise.
Friendly staff. Housekeeping did not check my room on the second day; SPG would not credit points for my stay due to having booked it through a Kayak.
Rooms were clean, I give amenities a 9 Not enough restaurants/shopping in the area. No fault to the hotel but, we had to drive abt 15 mins away to an area with a mall and restaurants.
We thought that the remodeling that had been done was very nice and up to date. It had a relaxed modern feel to it.
For the good, first would be the beds and pillows. They were very comfortable and I slept well each night. The room was neat and clean. The public parts of the hotel were well kept and inviting. The location of the hotel was decent, only about a mile from downtown. It's an easy ride to downtown as well. I read several negative reviews of the on site restaurant. Although I only had breakfast there, I would disagree with those reviews. The breakfast menu pretty standard for the north. The food was prepared well. The service was quick, without feeling rushed. Our server was pleasant and engaging. And I felt that the pricing was comparable to what you would at an off site diner. Definitely not gouging. There were only a few minor quibbles I had with the hotel. The walls were pretty thin. There was family with children in the next room. I knew this because I could hear the children well into the evening. It didn't bother me or keep me up, but I was aware of it. In fact, they may have had the worse if it as I am a snorer. Secondly, though clean and functional, the bathroom looked as if it could use a refresh. And lastly, the hot tub could have been a bit warmer. As I said, these were minor quibbles. Overall, I was pleased with my stay at the hotel.
Nothing I was told my room was not available when I went to check in at 11pm.
Room was kept clean. King bed was comfortable. Desk staff were very nice in general, and great about extending my stay another night without an upcharge. Good workout room. Conveniently located near I-81. Lacks fridge or microwave access. One only elevator was operating, which had been the case for nearly a month. They're expecting the issue to be resolved by July '15.
Cama cómoda Buena ubicación No hubo agua caliente hasta las 5.30am de la mañana cada día La limpieza de la habitación no es genial, el lavabo sucio
Las habitaciones eran preciosas y olía tan bien!!! Sin duda volveremos!
15 dólares por una copa de vino. Wifi no funciona
La habitación era limpia y parecía nueva. Las camas eran cómodas y el proceso de entrada y salida fue bien. El desayuno era sencillo. Había una piscina en interiores que abría hasta tarde y parecía limpia. Faltaban sillas en la piscina. Había varios juguetes rotos que tendrían que haber sido remplazados o descartados.
The staff were friendly and accommodating. The location was good for my needs. The back entrance door did not lock - unsafe. The room was not well cleaned. The heating unit control on the wall had goop on it. The "continental breakfast" was just very sad; cereal and dry bread and bagels.
The hotel is very well landscaped with mature plants. The loby is nicely constructed. The room was very comfortable. The pool was closed.
Still waiting to correct an erroneous room charge.
Staff did their best. Noisy fridge in room, smell throughout hotel, everything dingy and worn out.
Close to where I needed to be. Rooms are in need of an upgrade. Room was painted but was desperately in need of an upgrade. The mattress was hard and the pillows were only about two inches thick. Was a great hotel in it's prime but has really slipped over the years.
Close by where we needed to be and a spacious room
location, Cleanliness, Staff I had 2 major issues and 1 minor issue that I presented to management/front desk when I checked out. Terrible bed needed replacement. Shower rod needed repair or replacement. refrigerator needed repair.
The staff was polite and courteous. No
Staff was great. Also loved that the indoor pool was open until late.
Very nice and spacious room. Even for one night it seemed nice to have some extra room. I liked everything.
The distance it was from the location I needed to be at the next day. When I arrived at the hotel, the staff stared at me for a good minute before someone came over to help. No one offered to help me with my luggage, but I was told to go down the hall for a luggage cart. The rooms were dirty and needed renovating.
The rooms were very clean, the microwave in the room had Out of Order taped to it, other than that it was excellent. Pools was nice too. Location was easy on/off highway.
This guest did not leave comments about this hotel.
Location - close to shopping and restaurants. Rooms were large, beds comfortable. Breakfast was great. Staff was very friendly.
Clean room, comfortable bed and pillows. The room was super spacious I would definitely stay again. The microwave was broken and they were renovating but that was not a deal breaker for me because we only stayed one night.
This guest did not leave comments about this hotel.
location the bathroom was filthy, stains everywhere and the tub had grime in it
The room was very nice, spacious, clean and very accommodating. The pool area and hot tub was well-kept. The breakfast was not great. Very limited in choices and the coffee was warm.
Nothing The hotel room including the pillows smelled like smoke. In the morning I discovered bed bugs on the comforter. No employees were around in the early morning hours when we left to discuss this.
Affordable and good location Room was a little dirty, room smelled bad