The building was undergoing major renovation. The front desk was in an entrance hallway. The pool, sauna and fitness center advertised on the front sign were all closed. During check-in the fire alarm went off five times. There was scaffolding around the building and men with hardhats on the elevators removing wheelbarrows of cement and other materials. Ceiling tiles were missing as electrical work was being done and large equipment and machinery was being operated near hotel guest rooms. The parking lot was full of construction trucks and trailers and signs were posted that guest assumed all liability for accidents. Once I decided not to stay, management refused a refund. Horrible customer service and a worksite that is likely illegal in some way to have the public moving in and out of.
The staff was very pleasant and the pool was amazing as well as the hot tub. The housekeeping was great. very friendly and very polite. Couldn't connect to the internet.. it took too long to work.
The room wasn't cleaned very well and there was things in the room that didn' work.
It was very basic. There was a decent pool but the hot tub was broken. The breakfast was yogurt, breads, cereal and warm up eggs. It is located with most of the other hotels and about a 5 minute drive from the locks. I think it is next to a Walmart. There must have been a junior high school baseball tournament in town because the hotel was full of young girls and their family. I believe the staff were annoyed by this and some what cold/unfriendly. We were given a handicapped accessible room but the shower head was below waist level at all times and the tub would not hold water for a bath. We didn't mention this to the staff because the hotel was very crowded. There is a small dated jungle gym with some broken features near the parking lot for kids. There were nails sticking out.
Fair price. Front desk check in was very slow.
Clean rooms, great breakfast, great pool, welcoming staff, great breakfast great location. I would stay here again. would have loved 2 queen bed rooms that were adjoining, but this configuration doesn't exist, online or in person. If I could have chosen that option or been better described if it was an option I would have chose that.
La comida en el café era genial, el hombre que tocaba música tradicional india era increíble y muy amable El personal parecía muy ocupado, había pelo negro debajo de las sábanas, la habitación es vieja y necesita reparaciones
Un hotel muy bonito y barato precio. Todo estaba limpio y actualizado. El personal era muy amable. Buenas zonas de juego de tamaño. Nada estaba equivocado con este hotel para mí
The cost was the lowest around the area. We were in a handicap room and could not change, even though there was other rooms. The room had no table or chairs. We had to sit on the bed. Plus our room was noisy and could here people talking in lobby and the room next to us.
This guest did not leave comments about this hotel.
Location I paid for a King size bed and got a room with one Queen size bed. Front desk said they would put in a roll away but after waiting 2 and a half hours the front desk said they had no roll away. Tried to contact the manager but got no response or call back.
This guest did not leave comments about this hotel.
Very accommodating when we needed more light in the room. Too small for a kingsize bed. No room for a chair to sit on. It was all bed and dresser.
Not a lot. The beds were comfortable. Found a dirty,dusty toddler sock. Room felt more like a kennel with no carpet on the floor. Breakfast was mediocre at best.
Very clean sheets good breakfast and staff were accommodating. Paper thin ceiling. Heard upstairs noise. Late night people above us. Hard to sleep.
Most staff was friendly. The bed and chair in room where woren out and not very comfortable
The location was good to what we wanted to do. The room was very clean and the staff was very friendly and helpful! Nope not that I can think of.
The breakfast was ok. The beds were super hard. I will not stay again for this reason.
Price - didn't need anything fancy. just a convenient place to stay for the night. Noisy. Wood floors which help with the cleanliness, but noise level was really high.
I actually like the floors. No carpet so no carpet stains. Although the breakfast was ok it wasn't up to the levels I am used to.
The staff was great. The manager or whoever he was gave me a room with 3 beds so my 2 kids could have a bed to themselves. The room was clean. He was very nice and helpful. Overall, was very satisfied. Would recommend & would stay again. Not enough parking. Couldn't get the fridge to work until end of two day stay. No trash can in room.
very clean, friendly owner, drive up to room, pet friendly a little outdated and the fried made a lot of noise at night.
Easy to get to.... Clean and friendly management. Stairs to upper level.
Everything was clean. All ammenities were present. Shower worked great. Plenty of hot water. Staff went the extra mile to accomodate our needs. The air conditioning unit in our room was falling apart. The room smelled musty.
Nunca habíamos estado en U.P. antes, todo nos pareció muy fácil de encontrar y la gente que gestiona el Super 8 era extremadamente servicial y nuestra estancia fue muy agradable, volveríamos de nuevo si volvemos a la zona.
No se me ocurre nada. La habitación era pequeña, sin espacio de escritorio, televisión vieja. Se añade un cargo de impuestos de ocupación. Puedes oír a la gente hablando en la habitación de al lado.
The bed Bathroom: sink not working properly, no exaust fan. Phone totaly inop, frige did not work. Sunday morning breakfest, did not have enough of every iteam.
Price and the room. Staff did not seem to know what they were doing. The breakfast was horrible. There was dog feces in the hallway, instead of cleaning it up right away, they were more concerned with finding the dog. The parking lot was tore up.