Me encantó el personal. Sobre todo Santo, el chef. La comida es excelente. Scarlett es una ama de llaves excelente. Los camareros y el personal del nos atendieron estupendamente.
excelente los primeros dias qe no habia tanta gente, luego un poco desordenado para atender tanta gente, seguro por ser navidad y año nuevo si se da un precio para un cliente se debe mantener ese precio por el tiempo de estadia y no subirle luego por ser festivo o tenerlo ocpado
el servicio del desayuno,del blue marlin y el de maleteros y recepcion. hay un buen ambiente,los jardines estan muy bien cuidados y es agradable y propio para pasar una estancia larga en pareja.lo hemos pasado muy bien y venimos muy descansados.pensamos volver. el servicio del bar de la piscina esta mas pendiente de sus conversaciones que de atender al cliente.todo el tiempo oyendo el mismo C D.lijando la barra del bar mientras los clientes se bañan.cierran el blue marlin que es el sitio mas agradable para cenar demasiados dias a la semana.
El servicio Hermoso complejo
Muy tranquilo y relajante. Buena comida. Había muchas algas en la playa.
Awful. Please don't stay here.
The place is very well located, the hotel is not huge but big enough to satisfy a short stay. Different than many resorts, this one give the chance to have a nice walk around the hotel enjoy other restaurants located at the other facilities honestly, no too much to suggest, I think the food variety must be better, however to me it was ok
The location of the resort on Kayak implied it was close to to the airport, instead it was an $80 cab ride!
Location, rooms Cutting corners all the time due to low occupancy. Low staffing, slow service, cold jacuzzi, cold coffee, weird vibes all the time
We were married on the resort in 2007 and went to another Big Resort for our Honeymoon. After 2 days at the other resort we called Tortuga Bay to have them pick us up and bring us back. We got married at The Punta Cana Hotel and spent our honeymoon in Tortuga Bay. I say without hesitation that it is the best vacation experience I have ever had. This is what its like to vacation like royalty. Everything here was top shelf. The Staff from Top to below is Amazing, The rooms are perfect and the service is incredible. It's not the place to be if you want to 'Raise The Roof'. For a Quiet, peaceful and Supremely relaxing and Romantic trip, This Is the finest place I know of. My bride and I travel often and Stay at The Ritz Carlton and Four Seasons of The World and this is Definitely a place we dream about!!!! If you're on your way there, You Are Blessed!!!!
internet speed very slow, domotic system could be highly improved.
Beautiful location and facility, friendly and attentive staff, great food If you're going to have a high end television in the room please provide high definition service
Loved the beach privacy and the pool. The unit had everything that's needed for an extended stay. Indeed, the place was quiet and very relazing. Two important items: Front desk didn't advise that breakfast was included until check out time, so I missed that. Secondly, the pillow cases had a humidity smell as if they were not dried enough after washing.