Good location and modern. Rooms are very clean. Great kings size beds. Wifi was very choppy. The breakfast wasn't great and the buffet wasn't good. The rooms are tiny. You can't bend over in the shower without opening the shower door. The counter top space in the bathroom isn't enough.
Great staff, good location by car Facilities a bit run down
Good location, clean rooms Gave me a different price
The hotel is new and clean. If you like shopping the hotel is beside a large mall. What i truly appreciated was the staff, so understanding and welcoming.
Good Location outside the city center. Walking distance to restaurants and shopping. Short taxi ride to historic city center.
La Cercania con los lugares historicos, al igual de su servicios El estacionamiento de valet Parking es bueno pero nunca me a gustado dejar las llaves de mi carro a otra persona
Sería de mejor gusto que no cobraran el sobre de café que hay en la habitación.
En comparación con el resto de hoteles de Puebla, es una buena opción, aunque resulta algo caro para el estándar de precios del país.
Muy confortable y bien situado Habitaciones que dan a la calle un poco ruidosas durante el día
almohadas y cama la incompetencia de algun empleado q envio a media noche al personal de seguridad porq supuestament la habitacion estaba vencida porq no se habia cubierto el pago, cuando estaba liquidada la estancia total esto al parecer fue por haber sido cambio de año y modificacion dd la tarifa por nuevos impuestos
El diseño de las habitaciones El baño sobre todo la llave del lavabo, sale el agua con demasiada presion por el tipo maneral,
Hotel muy bien ambientado, cómodo y con excelente ubicación.
Ubicación céntrica. Amabilidad del personal. Bar de la planta alta no
Las vistas de los volcanes desde la alberca El bufet de desayuno no era apetitoso
Mi estancia fue corta pero suficiente para comprobar que el Hotel NH ofrece buena calidad humana y servicio excelente Todo es perfecto, sólo la recomendación de colocar ceniceros en habitaciones para fumadores y una puerta para la regadera del baño
I have stayed at this hotel about 10 days total through the last year. Clean, nice staff, great restaurant, good location to other services. BUT Internet is only wireless any you have to pay $10 per 24 hour period. If secure Internet and or RELIABLE service is critical to your stay, proceed with caution... we had some problems staying connected.
Friendly staff, great facilities and excellent location.
This hotel is very clean and offers updated equipment (ipod station/flat screen TV/room safe). Bed was BIG and very comfortable. We initially had a difficult time getting to the hotel, but I was able to navigate there with my garmin nuvi-mexico maps. The hotel is located on a main street (Blvd Hermanos Serdan)and cannot be missed once you arrive. We initially booked a double occupant room but we spoke to reception and we were able to update to a single room with a great view of the main street without any additional cost. The hotel staff is great.
The hotel was very nice. The staff was very friendly as well. The hotel it is near to a restaurants area (no walking distance but near) so we did not have problems to access different attractions and places to eat. The service at ¨Los Angeles¨ restaurant was very average or below. Le pool it is nice and the water warm but it is not light at night so even when pool close at 10pm it is hard to see. (My kids enjoyed even without light).
Very well serviced.
When I did checked in they gave me a room who had not been cleaned. They apologized & changed me to a clean room. Mistakes do happen but the first impression was obviously not the best.
Great place and good food in the 2 restaurants they have with good prices. Thank you
Very nice hotel.. would stay there again none
I was on business trip and I liked the hotel and its location near malls. Good food and price but the pool is outside. excellent view to the city
This hotel is beautiful and comfortable. I was there for only one day after a work trip on my way back home and it provided me comfort and cleanless.
Great quiet hotel away from the main blvd. Close to downtown(ie. the zocalo) and easy access. Rooms were spotless, the staff accomodating. The breakfast was pricey for the area but excellent. Air conditioning was not working so we had to change rooms in the middle of the night.
nice hotel staff was mediocre... front desk attention was poor
Staff was excellent hotel was clean and comfortable would definitely go back Nothing
I stayed at the Marriott Puebla for a business trip. The Marriott Puebla has traditional Mexican warmth with an unexpected world class luxury. It is conveniently located from the corporate office that I work for. The check-in was smooth and the young front desk clerk (wish I could remember her name) was most pleasant and helpful. She asked if I needed dinner arrangements and offered to assist with reservations or suggestions. Somehow she discovered that I was visiting my corporate office and since she knew that it was my first stay at the hotel, she offered clear directions to get there. When I was walking to my room, initially took me a few moments to realize the enormous garden areas available. It made feel peace of mind. The room was much nicer and larger than I had anticipated. The room along with a well-appointed bathroom and terrific shower makes you feel really comfortable. There was enough room to move around (even for 3 people). I love Marriott’s bed, it was extremely comfo...