The general atmosphere of the hotel Having to ask 3 times for towels for the swimming pool, therefore having to go in the hotel lobby in a bathing suit. No toilet paper in the hotel bathroom on the first floor.
The hotel was very clean and the staff we had interaction with were nice and accommodating. Only complaint is with other guests, but that's not the hotel's fault.
it was clean. the room THEY DID NOT INFORM US THAT THE ELEATOR WAS BEING WORKED ON AT 9am .Not even housekeeping know.
Excellent customer service. Comfortable and well appointed rooms.
Very clean, new and modern.
Everything exceeded my expectations. It was great.
Very nice and new accommodation. Staff well trained and extremely friendly. Had one of the best hotel breakfast that I have ever experienced. Location is good.
Staff was attentive Clean and Comfortable Awesome location - near the action, but not in the action Easy to get in and out of from Highway Restaurant Looked Great - although we didn't have a chance to eat there. TV volume was terrible - even turned up half way was still quite
Amazing staff - they really worked to make sure our stay was special! Can't think of a thing.
The decor was interesting. Staff was friendly. Room was clean. Conveniently located in the Old Port. A bit pricey.
The hotel was gorgeous! The perfect mix of eclectic and high end. The staff was extremely friendly and very accommodating. The entire hotel was spotless and the rooms were beautiful. Amazing bathrooms and a bed like a cloud. I will recommend to any friends looking to stay in Portland!