location, service the swimming pool was out of order
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
Estuvimos en el ala Busakorn y nos ha gustado todo, al menos ésta parte del hotes era fantástica, desde el confort de la habitacion hasta la variedad de sus restaurantes o las grandes piscinas. Totalmente recomendable. Volveremos. Nada, todo perfecto.
Buena situacion junto a zona comercial y frente a la playa. La habitacion confortable y moderna. Buen desayuno. Al llegar intentaron vendernos una habitacion superior y fueron un poco insistentes, pero el resto del personal de recepcion fueron muy amables.
La playa es la más bonita de Phuket. Tranquila, limpia y muy bonita puesta de sol. Si lo importante para usted es la playa, este es un muy buen hotel. Pero el servicio es de 3 estrellas o peor. El hotel no es 5 estrellas, es un 4 estrellas bastante viejo con un servicio de 3 estrellas. Lo elegí porque la playa es excepcionalmente bonita. Hay que tener cuidado porque tiene habitaciones detras de la calle y hay que cruzarla para ir a la playa. La conexión a Internet fué una pesadilla. el hotel es viejo y el personal de la recepción no puede resolver ni el problema más sencillo. Apenas entienden inglés.
I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.
From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.
verry nice hotel, excellent for honey lovers, a little far from malls, security measures reduce the comfort even thyough they are trying to make it as easy as possible.
The hotel staff are friendly. Overall, the service and facilities are excellent. The rooms are clean and spacious. Unfortunately, the hotel did not confirm our reservation properly even though we booked 6 months in advance and had no record of our booking. Activehotels were much more helpful in solving the problem than the hotel who did not want to know about it until they were contacted by activehotels directly. Make sure if you book this hotel through booking.com or priceline that you double-check they have confirmed it by phoning.
The good bay, convenient site. A high level of service. The restaurant looks level below hotel, is disproportionately expensive.
Excellent position, amenities first class staff friendly and the cleanliness was above average, all in all a great destination
The scenery from the rooms, the space rooms offered and the price I paid for the rooms. Facilities such as mini golf, table tennis, fitness centre, squash and tennis courts. The hotel should introduce Muslim shower in toilets just like leading hotels in Bangkok do. In restaurants and breakfast they should introduce Halal food, and if any chicken or lamb is already Halal, then it should be advertised as such. They should also introduce a couple of more table tennis tables as table tennis is by far the most popular game and there are long queues of guests for the lone table. Games room should also be open for 24 hrs.
The breakfast and pools are fantastic. Really enjoyed the green landscape around the resort. Some of the furnishing appears to be worn out.
There was nothing what I liked about the hotel. I would never stay here again and I wouldn't recommend it to anyone. So far it was the worst hotel -in the same category-where I ever stayed in Phuket. (I' have been visiting the island for over 10 years regularly). It is a very very touristic hotel without any charme and that oriental touch what you find in nearly every hotel in Thailand. Rooms look very commercial, providing cold atmosphere.I Find the landscape design of the hotel very weird. You can't enter buy car/taxis but they let big tour buses in, which park in the morning in front of your balcony waiting for the tourists with running engine and making irritating noise at 8 am on Saturday morning. Unacceptable!! Staff is far not up to International standard. They have a very much country girl/boy appearance .They need a bit of grooming and training.
nos cambiaron de hotel y nos pasaron a Tropical Resort. El segundo estaba muy nuevo, limpio y cuidado. El precio es muy bueno y el desayuno muy completo. La piscina con acceso desde las habitaciones muy apetecible. la caja de seguridad de la habitación no funcionaba.
Por favor, escribe al menos 15 palabras
Ambiente tranquilo y relajado El servicio es flojo. El hotel queda aislado y el servicio de shuttle bus no es suficiente, pues solo es ida a Patong Beach y además no hay ningún shuttle bus más tarde de las 3 pm. Los restaurantes del hotel son muy caros.
Es un lugar encantador con un jardin precioso.La habitacion una pasada con jacuzzi en la terraza. La comida es malísima y carísima.He comido mejor en cualquier bar o incluso por la calle q alli, os voy a poner un ejemplo :pedimos una pizza margarita y su ingrediente mayoritaro era ajo laminado(casi una cabeza entera)
Pues es lo que yo llamaria un pedazo de hotel, ninguna queja de ningun tipo yo lo catalogaria como un 5 estrellas, la habitacion en la planta 19 unas vistas impactantes, el personal super amable, el hotel tiene mucho personal, el trato inmejorable, la piscina espectacular. Hay que pagar 1.000 Baths si quieres subir una chica a la habitación.
The infinity pool, twin water slides and lazy river were fun. The resort overall is beautiful and the rooms are top class. Since the hotel is new some construction work was still in progress and it seems the staff is still settling in.
Excellent service, food venues and luxurious surroundings.
i had seaview room - big and luxurious. really enjoyed it. stuff is very friendly and are trying very much. pool was nice and big. hotel is new. construction still in progress. stuff dont always know what to do. management is still not settled. slow service during breakfast. when more people arrived to hotel, hotel seemed not to be capable of handling of such number of people. cant imagine what will happen when the hotel is full....
The fantastic service by all the staff there. They were all so helpful & tried hard to be the best of service. The rooms are gorgeous & the pools are awesome. I can't wait to go back, we had the best honeymoon here & already have reccomended to people to go there. highly Recommended to stay here. Only downfall is a little bit of work being done on resort but it was nothing that bothered us whilst we were there.
Beautiful rooms, amazing pool right on the beach, gorgeous public spaces, free wifi, nice balcony, fridge in room, attentive staff... Wasn't that much stuff around the hotel. We took a cab to another area and got massages and ate. Also the beach was experiencing low tide while we were there so there was a huge area of we sand instead of the waves you would be used to seeing.
The hotel is beautiful, staff was incredibly friendly and helpful. It is isolated from any towns, there is not much nearby.