Very clean, Staff friendly and professional, spacious. Close to football ground. Restaurant good. Not really bad, but taps in bath difficult to operate,noise from corridor at night.
The location There was no hot water in the room due to problems with a boiler. No one advised us of this until we complained even though they were aware of the problems.
Good hotel , rooms etc and we did get a small £41 refund due to the problems encountered below. Hotel had made no provision for hotel services for the Ulster Rugby guests who were staying there. (Most of the guests). On Sunday 10th, contrary to the e-mails we had received in February, all of the bar and restaurant facilities had been let out to Northampton corporate clients (not hotel Guests) and no provision made for hotel guests. Many of us had to go to the adjacent asda store to obtain beer and we were obliged to sit out on the grass with this before the Northampton v Ulster match!!
Everything, from helpfull staff to decoration None
Room very clean and tidy. bathroom very clean. Some noise from other rooms, not sure if enough sound insulation
the rooms had luxury fittings. the bed was very comfortable including the pillows. the bathroom was well stocked and clean. the hotel bar shut at 11.30pm. It was disappointing when we arrived back from a party and was unable continue catching up with friends
I was attending the football match at MK Dons Staduim. No
A fabulous modern hotel, great facilities,exceptionally clean,breakfast served until 11am which was very tasty and well presented and a welcoming late midday checkout too!. Extremely polite chap on reception.Ideal location for shopping and theatre. Would highly recommend a weekend break at this hotel...
Room was nice staff were friendly, unfortunatley I only checked into my room and had a quick breakfast and left so no time to relax and enjoy!
Very comfortable bed which meant a good nights sleep! Breakfast could have been better. There were only two pieces of bread left and no plates to put it on after it had been toasted. We had to ask twice for side plates for our table and the salt cellar didnt work.
Estaba cerca de la universidad donde estudia mi hija, con buena combinación de transporte publico para desplazamientos turisticos, el personal ha sido amable y mi estancia ha sido buena En un principio no
Que es centrico No tienen botones
El hotel me pareció bueno por su precio y está ubicado en la zona de la vida nocturna en Milton Keynes, aunque tambien cerca de los edificios de las grandes corporaciones que operan en esta ciudad. Como corresponde a la cultura inglesa, el personal es muy amable. Bloquearon mi telefono porque llegue tarde en la noche. Yo lo habia avisado porque mi vuelo arribaba a Heathrow 20.30. Nunca logré que lo desbloquearan
It was all good I had a very nice time thank you None
We were there for the concert at the National Bowl, the hotel was well placed for walking, there were also nice bars and restaurants nearby and also a shopping centre. The breakfast was very nice too.. The hotel was great and the staff were very friendly, nothing we didnt like
Free swimming pool, free parking, very close to a shopping centre, quiet in the night. Overpriced, internet 15 GBP for 24 hours (and it was broken in my room), parking was full all the time.
the staff,esp duty manager were very helpful. very impressed with their customer service. leisure facilities need updating
Clean comfortable rooms. The staff were helpful, breakfast buffet very good. Parking was easy. Booked two deluxe rooms , one had a balcony the other did not , I felt that they should have been the same.
The hotel was ideally located for the Hub only a short walk and its surrounding facilities.
Pleasant staff....excellent and extremely helpful duty manager NICK...really makes u feel comfortable when staff are child friendly No
Very helpful and friendly staff Coffee needs to improve. It would be nice to have espresso coffee. Rest of breakfast was excellent
Clean, Friendly staff. How water not working in 1st room but given another room with no hassle.
Clean, friendly staff, good area for shopping. Prices in the bar, like most hotels it stops you staying at hotel for drinks.
El hotel es muy tranquilo y lo mas importante funcional. Puedes comer a cualquier hora, poque tienen una pequeña tienda que tiene de todo. Hay restaurantes cerca. No
Su ubicación asi como el desayuno y el cuarto de baño tan bien diseñado
muy buen servicio ,habitacion amplia y limpia. Precio muy interesante
No nos gustó en absoluto llegar al hotel a las 12 de la noche y encontrarnos con que la habitación de 3 que habiamos solicitado no estaba preparada y que en vez de solucionarnos el problema nos dijeran donde estaban las sabanas para hacernos nosotros la cama. Personal maleducado y borde, además de con muy pocas ganas de trabajar.
Friendly efficient staff, clean good sized rooms, good bathrooms Breakfast disappointing - limited fruit/cereals/light breakfast options
lovely countryside nice hotel and staff a little too big
safe parking , quiet room and leisure facilities leisure facilities opened 7am an earlier opening would facilitiate morning exercise.
My room was cold and I had a cold shower in the morning. I did complain to reception - but was not compensated in any way. I did however really like the venue.
The price of the food in the hotel is extortionate. i had a small bowl of salad in the bar on my first nights stay. £15. On my second night, i was told i was not allowed to eat in the bar and that i had to eat in the restaurant. i had the same small bowl of salad and was charged £25! Outrageous
I thought the room was ok. I thought the food was excellent. The location wonderfull. I would have liked a the terrestrial channels on the TV if I had stayed longer.
I liked the location of the hotel and the reception staff were very helpful and booked meals outside the hotel for us. The spa facilities were a joke the pool tempature was tepid/cold the jacuzzi was not working and the the seperation of the mens lockers from the spa was not user frendly. The arrangements for breakfast were the lowest standard I have experienced ant any other Hayley hotel and I have stayed at Swindon eastwood and the Palace Manchester, with lack of choice and buffet not being topped up proberly.
good breakfast and friendly waiting staff hot tap did not work for bath. reported to reception but was not attended to during 3 night stay
Was suprised thought it was a country hotel turned out to be a modern conference center attached to an old building See above - fine for a conference but probably not a selection for a hotel stay - also long long walk through many corridors to room - if you have more than hand luggage you don't want to take it in
Very comfortable, as the hotel is mainly set up to host conferences and large groups, it is slightly impersonal for single travellers / couples
Very nice staff that made us feel like we were in a fine country home. Charming bar with interesting mix of people, some even dressed in tuxedos. Outstanding Luxurious Breakfast and service. Easy parking and included Woburn Abbey entrance. very warm rooms as no air-conditioning.
Close to Woburn Golf Club Room not massive.
Very good food & service. Very close to Woburn Glof Club
Will be writing a letter of complaint.
Excellent Food Good Location Bed bit small, Room and bathroom basic
Quiet, rooms comfortable and a good breakfast. Very friendly and helpful hosts. Would definitely recommend to others. No complaints with regards to the hotel but we didn't have our own transport and the busses are few and far between which meant we had to rely on taxis.
Great breakfast, helpful and efficient staff, good location. Wasn't aware that payment was required on arrival - we thought (incorrectly) that this had already been taken. More teabags in the room please.
the location 1. no bedding for my daughters bed 2. cost of parking 3. only 1 set of towels for 3 of us
As in all premier inn's the beds are very comfortable. The location on the lakeside with all the wildlife is so rewarding as was the circular 2 mile walk. Premier Inn's should consider refunding the £3.50 parking charge to residents. This is the first time I've had to pay for parking at an Hotel
being able to listen to the birds adn walk round the lake
Location of the hotel is very nice with lovely view of the lake, good walking area and the availability of the restaurant on site no
Our room had a wooden balcony which over looked the lake. it was gorgeous, the room was spotless, the staff were friendly & the breakfast was hot & freshly made. You have to pay for parking as it's on the lake which is privately owned
The location was great very nice walks and parks nearby. The food in the restaurant was not very nice we had an evening meal the food looked very tired and the presentation was poor.We would not eat there again
The location easy to get to Breakfast was not very good poor choice
staff were pleasant being overcharged for 1 of the rooms and nobody being able to deal with the reason why this was so and nobody capable of refunding the money, was told someone would be in touch and still nobody has
Good location, within easy reach of M1 and both city centre. The staff were the friendliest I've ever encountered, really helpful and obliging. Being next to the boating lake, early on Sunday morning the boating staff were prepping rides for the day (i.e. pressure washer cleaning the boats etc) plus the remote control boats were racing early. This was quite noisy but it wouldn't deter me from staying here again.