Personal Las habitaciones básicas
Las puertas del armario no se abrían.
Nos quedamos una noche para un evento en el centro. Fue una maravilla poder verlo desde la azotea del hotel Me habría gustado un colchón más suave. Pero realmente no afectó a mi sueño, jajaja.
Buena ubicación. Gran necesidad de muchas actualizaciones. Propiedad muy anticuado.
La ubicación era fantástica. Tenía un montón de instalaciones. Buenos restaurantes. Poco anticuada. Y muy enorme. Nos sentimos vacíos.
Cómoda cama La habitación olía a humedad
Location was great, and the bed was comfy. Bad service at check in, toilet didn't work, sink didn't drain, loud cleaners in the morning, smelled.
Loved the location, downtown bars and the KFC Yum Center were all a comfortable walk away. Did not like the price of the hotel. But the location was so good I would pay it again.
The staff was very attentive and easy to work with. The location was perfect for the concert at the YUM center. the layout of the bathroom isn't what I would associate with a high end hotel. It had the feeling of a gym shower. I believe they fell short on the design there. Taking a shower and standing on a wet floor to get dressed is not ideal.
We arrived at 5pm for check-in and we told to wait because rooms were not clean - Garth Brooks concert the night before. Poor management and service, they could have offered us a free drink while we waited. Instead they guided us to their overpriced bar. They told us 20 minute wait, turned into 1 hour until we were able to get into our room. Not what I expected for the price and the hotel reviews.
If you're only staying for one night this hotel is a must. It is right downtown and close to everything. The beds are comfortable and room was huge. They had an open balcony so we got upgraded to that room. Short walk to the river or Louisville slugger museum or take the trolly to 4th Street Live! A little expensive but if only staying one night and want to see as much Louisville as possible this hotel is a must.
Ideal location. Should have a free breakfast option.