Staff was really friendly, knowledgeable and very helpful to change rooms after we made an online booking. Rooms are older but are well maintained, clean and offer a peaceful night with no noise from neighbors or highway nearby.
We ordered room service, and received 5 star restaurant quality. The staff were very accommodating. Will definitely return next time I am in Kelowna.
Location Bath towels had holes. Hot tub was cold. We were not given toilet paper in our room. No continental breakfast, for how expensive it was breakfast should have been included and it would have been nice to have towels without holes