The windows don't block the light very well
It was clean, the staff was extreme helpful and warm. Nice reception. Hotel looked very nice Bed was a very uncomfortable. Both myself and wife woke up very sore. i could feel all the springs, not a comfortable experience.
Valet was professional and an excellent greeter as were the folks at the front desk The small beach area was under construction and did not present the hotel in a favorable way.
Close to everything
Loved the rooms, location, the pool...except everytime we ate there we only saw our waitress once. Both times we had to get up and ask anyone how to pay so we could leave. I loved staying there, I just don't think I'd eat or drink at their facilities due to slowwwwwe services.
Super friendly staff. Very clean room. Great housekeeping staff. Comfy beds. Easy access to beach and pool. Busy parking on luau nights (Sunday's/Tuesday's)
Paid $300 for an "ocean front" room, which turned out to be facing the ocean but on the 2nd floor, partially blocked by a tree and by the roof of the first floor. The shower handles, are placed on the side of the shower so that if you're not mindful of where the shower head is pointed, turning the shower on will get you soaked. At least in room 201, there was no tub, which was disappointing. Save your money and unless they guarantee you a spectacular view of the ocean, just pay for a regular room.
We arrived in Kona in the evening, having traveled for 18 hours. This was a perfectly good place to stay for the night before taking off for our circumnavigation of the Island. Clean, comfortable, convenient. Breakfast was $22.95 a person - but there is a IHOP just up the street that suited us better.
My wife and I arrived at Kona around 9pm local time and the Courtyard was a convenient location in the direction we were going. We were not at the hotel long enough to fully appreciate. It was comfortable and was our first experience of Hawaii in the daylight. How could that be anything but great. If we had stayed longer, the balcony view was of the roof and other balconies. You could strain your neck to see water.
charged me 250 fee for smoking on balcony when checked out，but they didn't warn me at all when I checked in.
Location was good; but ocean view was a real disappointment. I booked the location to attend a luau. It was a disappointment for the cost.
we made reservation for a bed room with living room online. when we checked in, there was no living room. the staff at front desk insisted that the small table and a chair one foot away from bed was the living room. what a rip off.