Excelente relacion precio calidad, atención del personal bastante buena. Ubicación muy agradable para moverse por lo alrededores de la concesion francesa en Shanghai Solo el personal de recepción y bar entiende ingles, de todos modos el resto se las arregla para poder ser entendido
Bed and rooms are amazing. This is a really great hotel. Bar ontop is amazing but always empty. I will definitely use again. The Internet is so slow it's essentially useless. They make you wear a shower cap to use pool (which I wouldn't do) so couldn't use it. English is really rough. So don't expect to have a conversation. Only the basics like ice and taxi.
Brand new facility - everything works and is clean. Concierge helpful - willing to make suggestions and assist where necessary. Location is quite poor - hotel is out of place in a poor neighborhood, making us uncomfortable. We took one walk around and returned to the hotel. Must go out of the area for all activities. Our floor had a power outage our first night at 3am - were moved to another floor and were promised a fruit plate as compensation, which we never got. New hotel - new staff - some excperience needed.
The room was large and comfortable. The staff were ok but not particularly friendly, except for the concierge.
The rooms are very nice and the hotel is at this stage well maintained. The staff were poorly trained and were very unhelpful. The processes in the hotel didn't seem to work that well and mistakes are common. They were often rude and unwelcoming. The food was ok but the evening buffet was inedible with very few choices.
Room is bif & comfortable I bought through the net in usd. When I settled the bill, the exhange rate use was not the bank exhange rate but the hotel exhange rate was 6.8 rmb to one USD.The hotel exchange rate was much higher.Customer should be able to settle in usd otherwise we should be quotied in rmb.
very (and in fact too) spacious, good view of the bund, huge variety of food for breakfast with good quality looked isolated, not within immediate access to shopping amenities, not yet known to taxi driver
The hotel rooms were very comfortable having great facilities, but I didn't understand whether the hotel was built or renovated recently??!! Because some parts of the rooms were really worn out, however the lobby and entrance was very good. The location was great. Very nice and lively street to walk through. The rooms had great view. Well the rooms seemed clean but inside the cabinets were all full of dust, seemed like they havn't been cleaned for months! In every floor, construction men were either painting the walls, fixing the floor...The breakfast was not good, and at the end when we wanted to check out and pay, there was a slight difference between what we had confirmed with booking.com and what they calculated and since everyone barely speaks english, we had to pay because they didn't understand what we said! And I forgot to say that on the day of check in when we gave our booking.com reservation to the front desk they said that you have no reservation!!! but we will arrange rooms for you at the moment!
Good location, great facilities (including washing machine), good cosmetics, big and comfort room, excellent bed Due to the contract with booking.com room rate include breakfast only for 1 person. The hotel staff even didn't tell us about it and it was very bad surprise. It's really look very rude when for 2 persons in room only 1 breakfast. By the way, it cost not very much, so the reason is obscure.
The worst service in my life. Staff didn't even bother to say hello when we check in.
the location is amazing the cleanliness of teh room, and price/quality
The worse hotel staff I ever faced for my 20 yrs of hotel guest experiences. surely does not even match 2 star hotel staff(reception) level. After staying 3 nites there wanted to extend another 2 nites more. I call up the front desk and get verbal confirmation for 1 bedroom premier. 2.30 hrs later received call from front desk. He said I must get out the room before 12 noon (it was 10.43 when he called me) I said I have extended 2 nites more. He said no room available.I Told him to listen recorded phone conversation to confirm! He said firmly no room available and the lady who confirm the room was new comer its her fault! In fact hotel had opened 40 days ago all staff was new comer! What a great service! As I have mentioned staff and staff.. I have showed them my booking confirmation email but they saif they did not received it and I must wait till they got the confirmation and let me do the check in! I told them take the necessasy deposit and just let me do check in , put on my things. The answer is no! Eventhough after seen my email confirmation! I thought Singapore companies does professional job everywhere in this world. The next day extended 2 nites thru another website but I have got the same problem. They said I did not booked room! Showed them prepaid purchase confirmation! They guy smiled on me sarcasticly said ; no booking on system! Sounds like you are trying to cheat me!
Nothing impressed me there. Room is very small and limited space to put luggage. We only stayed 1 night because we couldn't bear with the air-condition of "smoking smell". We asked for a non-smoking room but unfortunately it's smelt of smoke. Quite far from MRT.
Cleanliness, simple nice design. if rate could be slightly lowered would be best because of its compact space.
Los trabajadores del Hotel son muy agradables, muy serviciales y atendían cualquier consulta de forma amable aunque no estuviera relacionada con el Hotel. El desayuno muy completo, con una muy buena relación calidad precio. Las habitaciones muy limpias y bien equipadas. Mi reserva tenía internet gratuito, pero no funcionaba desde mi habitación, no obstante me propusieron soluciones y me dejaron utilizar su bussines center gratis.Las habitaciones y el escritorio podrían ser un poquito más espaciosas
La atencion de todo el personal. La variedad del buffet del desayuno. Todo bien. Todo estuvo bien.
Excelente ubicación, al lado de Nanjing Rd. E, la calle más "cool" de Shanghai; a dos pasos de la entrada del metro, Linea 2 lo que la hace conveniente para desplazarse por toda la ciudad y a 10 minutos a pie del corazón del "Bound". Diseño elegante e instalaciones con buen mantenimiento. Perfecto para negocios o turismo. Habitaciones con camas grandes y muy confortables (de las mejores que he probado jamás). Desayuno completo y variado (oriental y occidental) que en nuestro caso estaba incluido en el precio de la habitación como regalo. Silencioso, al menos en las plantas altas, incluso para las habitaciones que dan a la calle principal. Hay un detalle que es que no limpian adecuadamente debajo de las camas.....pero eso, tratándose de China..... Casi es insignificante.
Located near the metro station. Only 3-4 stops to the city cener . Both airports are on the swame green metro line. Extremely dirty. all the holel smells not fresh, even clean towels.
the location. a few minutes to under ground station. price if some body needs hotel facilities like restaurants, pool, ... it's not good.
estilo moderno.... habitacion amplia zonas publicas con casi cero actividad. internet excesivamente costoso. personal poco amable.
Habitacion bonita, muy limpia, espaciosa. Buen servicio. distancia hasta el metro mas cercano es de unos 12 minutos caminando.
Comodidad de sus intalaciones No hay wifi gratuito en las habitaciones. Cualquier cosa vale demasiado dinero y no esta muy bien situado del centro
Buena ubicación y muy buen servicio. No
Hotel muy bien ubicado. Habitacion amplia y muy limpia