Very clean and well kept. We had standard king bed without ocean view. Staff very friendly and accommodating. Didn't use restaurants but exercise room was nicely equipped and modern.
Room was good and clean, on par with the Marriott properties (Courtyard, Fairfield, Springhill, etc) we normally stay at. We didn't make much use of the resort amenities, but the grounds were well-kept.
Hotel grounds were beautiful. Pools were nice. Staff was friendly and courteous. Rooms were clean and modern. One feature we really loved - tiny floor lights that kicked on when you stepped off the bed. Only activated at night, they allowed you just enough light to see your way to the bathroom without knocking into things. Not a problem exclusive to Sonesta, but by 10:30am all the pool chairs were "reserved", and you couldn't find a seat let alone a couple chairs together. Guests reserving multiple chairs early in the am and then leaving their "towels" on those chairs all day long preventing their use by others is a problem systemic to this industry and really needs to be addressed.
The resort is in the Shipyard Community (gated with security and includes golf courses and the Van Der Meer Tennis Center) and has direct beach access. The rooms were newly renovated and the grounds were immaculate. The staff was top-notch--very helpful and professional from the check-in clerks to the cleaning staff. We were surprised when our parking lot view room was actually a view of the roof of part of the resort. Not a huge problem, but still... Also, the beach entrance for the resort is connected to the beach club access for the larger Shipyard communnity. This was only a problem because the beach area just outside the resort tended to be quite crowded. However, everyone was nice and we had a great time.
The resort's pool and beach were excellent. We had no problem getting chairs at the pool, and the beach was lovely. At high tide, the beach gets really crowded because it shrinks so much. The Sonesta is pet friendly as is the beach. In the late afternoon, there are a lot of dogs on the beach.
Well decorated. Cleaning staff was consistently disappointing. Once they took our towels and forgot to give us any new towels and once the room looked barely touched. Everyday they were bad about coming before 8 am and coming back during the four hour Windows we provided.
The rooms were very modern, friendly front desk, large variety of food at buffet. All you can eat, with band duo. The Easter buffet check was a surprise, did not get a price or menu beforehand. Check was $115.00 buffet dinner for two, +$15.00 tip for great service, and we did not order extra items. Total for Sonesta Seacrest Easter Buffett for two was $130.00!!! Wow!! Will return, but call for price of buffet first ;)
Everything about our stay was flawless with the exception of internet access and WIFI. Both were very sporadic and not always available. We love the location, grounds are beautiful, staff was great and our room and entire resort were very clean. Love staying here!
Everything was nice.
Perfect Spring Break! We stayed at Sonesta for three nights in early March and had a relaxing respite from the stresses of work, and for our 14 year old son, schoolwork. Beautiful lobby, with lots of seating. We brought some games and puzzles, and there was plenty of space to play. The pool areas were beautiful, and the jacuzzi was steaming hot. Our room was lovely, too. Nice fluffy bed and tidy bathroom. Great beach area. A private event was going on in a covered, outdoor dining area, and it looked so neat to be oceanside and have a party. Everyone was friendly and helpful. We would definitely stay at Sonesta again.
Nos dieron un gran servicio desde el principio hasta el final. El conserje Gray fue muy servicial y amable. Ya que nos encontramos en la temporada, pudimos conseguir una habitación frente al océano con unas semanas de antelación. Inclusive pudimos cambiar la reserva en el último minuto, sin sanciones. Fueron mucho más que atentos y la ubicación es increíble: justo en la playa y Coligny Circle! Sin duda volveremos otra vez!
Acceso a la playa y cerca de tiendas, personal amable Vimos una cucaracha en el baño.
it was clean and pretty much everything you need at one resort from food to family activities, especially walking distance to the beach my kids love it. wishing there is a sleep sofa in the room which would be great for the kids don't want to share the bed.
Loved the easy access to beach, freindly staff, great location. Very relaxing. Food in restaurants was good. Didn't like that chairs on the beach had to be rented and were not provided by the hotel. At other beach resorts I have had free beach chairs with umbrellas or cabanas and even waiters that brought drinks to the beach for you.
The Omni was a great place to stay. They are doing some improvements on the property but it didn't interfere with our stay.
The resort was situated perfectly between Hilton Head Plantation and Harbor Town so it was great for the golf courses we were playing. I did not use the pool, beach, golf or tennis at Palmetto Dunes but I'm sure it is beautiful. There was lots of room renovation construction going on
The bed was very comfy. Everyone was very friendly. The food was excellent! Nothing, but having to leave!
The location of this hotel is amazing and the amenities are great with Muriel's pools onsite and restaurants. There was remodeling occurring at the time of our stay. Some other reviews suggested that this was the same however the hotel staff insisted it would not effect our stay. They were absolutely wrong and loud construction was heard the entire 4 days so it was difficult to relax. Construction vehicles and supplies took up half of the parking lot and the construction staff took their breaks lying down in grassy patches in the lots. The restaurants on site were very overpriced which was somewhat expected.
Beach access was great! The elevator was out of order for 3 of 4 nights of my stay. We stayed on the second floor so we were OK; however, I'm sure those staying on the 4th and 5th floors were not so happy.
The rooms and restaurant was an amazing experience
Dog Friendly, although don't bother paying for an ocean view if you have a dog because you will be put on the 1st or 2nd floor and you will not be able to see the beach. I paid for an Ocean View room but my view was at best an obstructed view of the ocean. When I complained, I was moved to another "ocean view room" but I literally could not see any water from that room. Management made no attempt to improve the situation, so I will avoid Omni Hotels from now on. Staff (other than the front desk) are totally foreign and speak poor English; ordering food is quite frustrating.
Pool facilities are great,the lay-out of the resort good, good amount of shade around pool good waiters to come to your chair. The resort location in Port Royal was good close to good golf courses. Check in was easy and check-out a breeze! Staff were friendly and helpful! no negative items
Beautiful location on Hilton Head Island, with great beach and pools, whirlpool. The grounds were gorgeous and well maintained. The bed was extremely comfortable, rooms were very clean and quiet. The staff was awesome...classy place!
The Westin is a very nice, Vegas style resort hotel. I would have liked to have seen the areas around the pool decks kept a little more ship shape. There were lots of leaves on the seating and decks. It seemed like they were on their off season staffing levels, so not all tasks were being attended to immediately. If I had paid full price to stay, I would have been disappointed.
Beautiful location, modern clean rooms, very nice pool area, very friendly and professional staff., That I did not stay long enough
Ocean front . Parking
Tychelle at Guest Services was excellent. The room, in particular, the bath was excellent. Several excellent quality, local eating places within 1.5 miles of the hotel on Mathews Dr. @ the Bi-Lo shopping center. Plantation Cafe has excellent breakfast & Fiesta Fresh Mexican Grill is excellent low priced Mexican food. There is also Italian Restaurant and an Irish pub. All have excellent Yelp reviews. Appears staff was weary, not very customer focused. Seems they are pushed very hard to upsell the resort/beach view rooms. Very limited/nonexistent guest activities during off season and with construction underway - noisy. Not a good value for $22/day resort fee. Threadbare pool towels, hot tub not clean. No bar service at pool/activities area.
location, atmosphere, staff, hotel condition, location messy, too many rules, poor hours of operations,
Extremely clean + well appointed rooms and beautiful beach. Pools were excellent and the hotel had a luxurious feel to it. Staff was friendly and helped when asked. When I checked in, they asked when I would check out. I told them I would check out at the latest time which they said was 12PM. They DEACTIVATED our room keys by 10AM. We had to wait for 15 minutes (wet from pool + beach) for someone to come to let us into our room. The women who came acted like this situation is normal. (Never happened to me at any hotel I stayed out.) You shouldn't ask for check out time if your not going to keep my keys active until I actually check out. When we got to our first room and attempted to turn on the shower, sewage came out from the tub. It was disgusting but we were immediately given another upgraded room and everything was fine.
View and staff . The restaurants are overpriced!!!construction workers started at 7 AM very loud for a light sleeper.I understand the importance of starting early and beating the heat.However those rooms should be discounted.Nothing like opening up your window to see workers on the roof and hearing saws on your vacation.I must say the area that they are working on will have wonderful view...lol
El personal era estupendo, el alojamiento era justo lo que necesitábamos.
Cocina en la habitación. Instalaciones agradables. No está en la playa y justo al lado de una carretera principal. No es muy grande, pero hay una bonita zona de piscina en la propiedad con un bonito entorno y fácil acceso en coche a Hilton Head.
Close to golf, 2 min shuttle to the beach, and close to activities for young children. Adults and couples with older kids would be better off elsewhere Secluded, once you are at the resort, you are at the resort. Access to everyday items, a lighter, groceries, etc... pretty limited. Get anything you want for the trip before you get to the resort.
Wonderful hotel. Staff was very helpful. Room was very nice and spacious.
The hotel was in a beautiful setting, with the golf course surrounding it. The staff went out of their way to make our stay wonderful. They remembered our names and welcomed us each time we entered the facility. The rooms were very spacious and the bathroom was incredible. Everything was amazing. I wish there was a way for them to get the landscapers to not cut the grass, power trim the hedges and use the gas blower while guests are sitting outside on the patio trying to relax. I understand that the attention to the greenery is why the property is so beautiful, I was just hoping there was a happy medium.
I and my family really apreciated the welcoming presence of lemonade, iced tea, and water on the hot days. I also apreciated how the staff was able to say my last name correctly. Imediate access to coffee in the evenings.
Quality of the staff and hotel was excellent. The setting is beautiful and close enough to restaurants, shops, and attractions to walk, but far enough away that you felt like you were on vacation. The only small question mark we had was the quality of the pool. It was perfectly adequate in size and similar to most hotel pools, but it did not match the quality of the hotel itself. The deck chairs were plastic and the larger resort (Sea Pines) had run of it, so it was very crowded with children and others. It would be nice if the Inn at Harbour Town had its own pool.
I have stayed at other 4 and 5 star hotels in the past but i must say that if you are to consider the room rate against the comfort of the rooms and hotel overall it was probably the best place i have ever stayed. Nothing at all. The family loved it all and we are sure to book again on this type of villa settings on our next vacation.
We have stayed here twice this year and will go back many more times. The hotel is fantastic and surroundings are just as nice. No
We've stayed at the Barony several times through Interval Int'l. Our recent visit was for a long weekend and we used priceline to book our room. The rooms are spacious and the units are very comfortable.
Ocean views, beach proximity, inside and outside pools, locker rooms, activities, use of amenities after check out, incredibly helpful and knowledgable staff. Great place!
the Barony Beach Club exceeded our expectations. The accommodations were first class, the amenities numerous and the grounds impeccable and well groomed. Our suite had everything that we needed and more including an ocean front balcony. We'll be back!
Our stay started off with having to change rooms immediately, we had waited a long time for the room to be ready then the room was filthy when we got in there. The next room was ok but missing things, plus our dryer burned our clothing, which they repaid the damages. The replacement dryer was almost as bad. One of the outdoor hot tubs was so hot you could have been burned in it. really was not a very nice vacation..will notstay there ever again. Give me the Grand Ocean anytime.
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A beautiful location in Hilton Head Island, Barony is on the beach and has all the elements a resort should: pools, hot spas, spa services, exercise equipment and gas grills for outdoor cooking.
The price wasn't bad for being beach front At first walking in the room smelled terrible. I can get over that but then I noticed roaches running around the room. On top of that a hurricane came through (we booked a month earlier) and needed to evacuate. The resort refused to refund us or credit us for the two nights we had already paid for. I would not recommend this place to anyone.
location was awesome, walk to beach and pool across nice boardwalks. bike rental place on property. very close to whole foods, kroger, starbucks was very convenient. unit was advertised as having "Ocean-view" which we paid extra for. Disappointing to find out that we had to stand up at one corner of balcony and stretch our necks in order to see the ocean. Sitting on the balcony had no ocean-view just parking lot. Check out at 10 am was somewhat early as well. 11 am would have been nicer. Building smells like old books.
Convenience to pool and beach and resort restaurants are close. The units had everything we needed and very clean. Accessing the building was a little difficult. Elevator at one end only (farthest from beach), hallways closed off and not.
Loved the view of the ocean and being ocean front Room was clean and recently renovated
On the beach, but not a great view. Elevators are not located close to all rooms, so it is a hike up to the third floor every time. Rooms are older and the bed was not comfortable. However it was priced accordingly, so if you're looking on a budget, this is a good option.
Beachside Great people Small rooms...but they are just condos
Breakfast was good, Staff very friendly & helpful. Did not get in your way to replenish the supplies. Room was clean. We were put in an ADA room and the front desk clerk told us that since they were fully booked we had NO CHOICE but to take the room. We acquiesced, and put up with the ADA room for 3 nights. Having stayed at Hamptons' every time we travel, this was the first time to have stayed in an ADA room. The bed was very soft and caved in the middle.
We had no problems during our stay, everything was as expected. Comfortable beds and clean rooms. Hot breakfast was very good with plenty of variety and the staff did a great job keeping it full. If i had one complaint it would be the pillows. Nobody in the family really liked the pillows. Just not comfortable, but the comfortable bed made up for it.
Staff was very personable. Breakfast was amazing. Easy to find. We were totally satisfied and will return. A table in the room would have been nice.
Cleanliness, quietness and location No dislikes
Easy to get to. Plenty of car parking space
The bed was extremely comfortable and the room was very clean. The breakfast had great variety and well stocked. The fitness center did not have much equipment, however what was there did work.
Clean, friendly staff, & excellent service. Young man named Ray did an outstanding job setting up breakfast & maintaining it. A little pricy
Great location, facilities, staff and activities. We are not DVC members and stayed at this facility as a guest. This was our first time here, and we will definitely come back. Kids raved about all the activities (bonfire, crabbing from the pier, making shark necklaces etc.) and were asking to come back before we left. Rooms were clean and well appointed. Staff was incredibly friendly and helpful. Onsite heated pool open from 8a - 10 p with waterslide was great. Beachhouse is a short drive away or you can take the shuttle. Since we were traveling with 8yr /5 yr and 8 month old, we opted to drive. It is a short and convenient drive and the beach and beach house faciilties were great. We will be back.
For the third year in a row, an absolutely PERFECT family getaway. This resort has all of the special Disney touches we enjoy, without the theme park atmosphere that we do not. Our FAVORITE place!
Hotel was nice. Rooms were clean, but not as clean as I would expect from Disney. Staff is wonderful! View from our room was great! Stayed in the studio room with husband and 2 kids and will bring an air mattress next time if it is the only room available. The sofa bed hurt!!! Not comfortable at all!!! Regular bed was ok. Pools were nice. Loved the beach house. Cocktail drinks are way too expensive!!! They charge you for the drink, the mix in the drink, the liquor in the drink and whether or not the drink is frozen or on the rocks!!! Must try the 'Cookie Monster', it was a HUGE hit with the kids. Will be back in October and we have rented a 2 bedroom for that trip so hopefully sleeping conditions will be better. Overall, great trip and while the hotel arrangements were not necessarily the best, we were there for the beach and that part of the trip was awesome!!!
Servive was amazing, beach was easy to get to, lots of ''to do'' options.Can't Wait to go back!
We have just returned from the most fabulous trip to Hilton Head and the Disney resort was the primary reason for our enjoyment. We had never been to the area before and looked at a number of villas before choosing Disney. We didn't realize how much of a bonus the kids activities were. We have 7 & 9 year old boys and this is the first vacation I did not hear ''We're bored''. Crab fishing, crafts, campfires, water slide, marsh exploring, magic shows, and the all important Kids Night Out! You have to check it out. We'll be back!!
One of the best run, nicest locations I have ever stayed in all my years of traveling. Perfect for the family with young children, as the activities and friendliness of the staff cannot be beat. We were honestly stunned by how much nicer the accomodations look in person versus the web site. I highly recommend it.
We visited during March break and had a wonderful time. Great activities for my 9-year-old daughter. All 3 generations really enjoyed the activities. Great golfing, shopping and dining in Hilton Head. Lovely beach house. Will return!
My parents owned a timeshare unit here in the 80s when the property was new. Staying here as an adult brought back great memories. It is showing its age, but the renovations under way look promising. It's a great central location to nearly everything on H.H., and great for the traveler who wants both dining out and eating in options.
THE ROOM WAS VERY CLEAN OUR BED BEING KING SIZED WAS COMFORTABLE THE ACCESS TO MOTEL WAS EASY OUR STAY WAS A VERY ENJOYABLE OCCASSION WE WOULD DEFINATELY USE RED ROOF IN THE FUTURE
Two of my players got bedbugs in thier room. They lost a lot of points for that.
Location, price, and staff were the pluses of our stay at the hotel.. All these were more than adequate..staff was super great.. The room had a little to be desired as far as cleanliness.. Floors were a vinyl and were in a desperate need of a mopping.. Other than that it was a $80 hotel room.. For the money and location I don't think you Could beat it..
it smelled a little musty but seemed clean
We LOVED the Monarch at Sea Pines! Our Condo was awesome and the beach was wonderful. Granite countertops, large in room jacuzzi, down pillows and comforter, the whole thing was great. We are planning on taking our boys for a longer stay next year. Hilton Head is a great vacation spot anyway, but the Monarch topped off the stay nicely!
We will definitely stay in this hotel again for our next visit. Avoid holiday week if possible for the signaficant price difference!
The place is old; they have a big lake with dark water that i didn't know the functionality. The cleanning personell leaves the bed and bath clothes in big carriges outside the rooms, givinng a very bad apealence to the facilities. The pool is nice and the beach wonderful.
Family vacation right before school started went off without a hitch. Pool great for kids (probably could use a few more chairs but good). Steps away from beach. Stores and restautants very close by for all your needs. Clean suite with ammenities of washer/dryer and kitchen stuff. Would stay again.