Shortage of staff. Smelly towels
Ilike to stay more and more in this hotel No we like to to tomuch and my family also
Location and Services
The location of the hotel is a bit too far out of downtown Dubai.
I like the pool and the lake view , also i like their breakfast so much , it is a nice place to spend time with your family .
Meeting my friends Distance from Dubai and Abu Dhabi - Taxis were very very expensive. No bath robe in the room - but we asked for one.
very suitable for family week end. The main advantage is the atmosphere of relaxing. Some little more activities could be added to the hotel will increase the enjoy of the guests.
Nice clean hotel, very good staff, thought it was good value for money, large rooms and well maintained. Location was a little far our from the main centres, but the shuttle service provided was good.
Gorgeous oasis in the desert. Very relaxing luxurious hotel. Great dining options for all palletes at all times of the day and night. The attached shopping mall was an added bonus. Was way too far from Dubai for a short stay. Approximately 2 hours in heavy Traffic with no clear signage to get you there. We almost gave up and headed back to the airport. We were extremely lucky to find the hotel with all the construction going on in the UAE.
Everything in the hotel is very convenient, with a small shopping mall located via a corridor from the hotel I had to wait 1 hour on arrival as my room was not ready
Great rooms , Great Pool , Great Staff Departure and Check out dissapointing
The mall next to it There was no squash court, no sauna and steam rooms
This Hotel suits people who are looking for a quiet place to spend a relaxing vacation with the family. It is located in a peaceful area away from the city. I loved the fully equipped kitchen, it had a washer and dryer and everything. There's also a nearby mini mall which has some resturaunts and shops which was nice. It was just a little bit too far from the city. It took us around 45 mins to get to Dubai Mall.
Reception was excellent with the best service I have experience in any Hotel, (Thank you Dina) the rooms really executive style with the perfect view over the lake. surrounded by excellent restaurants, and a pool at your doorstep. Interior clean, fresh and well decorated with all new utensils. Refrigeration even stocked with milk, juice and all the basic food stuff available. The restaurant Bar closed on arrival between 16:00 & 18:00