Ventajas: the caring staff and how incredibly comfortable my stay was. great patio
Ventajas: Very nice staff and very nice property.
Ventajas: The artwork in the public areas.
Desventajas: Cleanilyness in my bathroom. From information on the web I thought the hotel was directly on the ocean, not so.
Ventajas: the pool: well maintained, good size, gorgeous setting
Ventajas: Breakfast was good - Staff was great
Desventajas: bathroom is very small - Gym has broken treed mill and all equipment is very cheap and not good for working out.
Ventajas: excellent staff, incredibly clean, well maintained modern decor. plunge pool a bonus. free transfer to/from airport (only 5 minute drive away)
Ventajas: Fantástico en todos los sentidos
Ventajas: Hotel excelente con servicio personalizado y trato perfecto.
Ventajas: Very helpful friendly staff. Well managed and maintained.
Ventajas: Fabulous, comfortable, easy hotel. I felt much more at home than at a more traditional hotel; all the staff are super helpful and friendly. I loved the beautiful artwork hanging everywhere around ...
Ventajas: Excellent WiFi, excellent service
Desventajas: Nothing bad
Ventajas: Staff were excellent couldn't have helped more, very comfortable settings and anything required was given with a smile! Breakfast was great especially the fresh indigenous banana! Will definetly ...
Desventajas: Wifi not great just available, gym needs upgrade but still got a workout!
Ventajas: Breakfast and the attention of the staff
Desventajas: Bathrooms in some rooms are not working perfectly. Some Windows still old let Mosquitoes go into the room. Internet connection is offent stopping and not as fast as it could be.
Ventajas: Their buffet... and the pool side is serene
Desventajas: My toilet handle was bad and some of the stafffs cnt speak english
Ventajas: The terras is perfect
Ventajas: Nice swimming pool and terrace overlooking the Laguna. Rich breakfast buffet with yummy French pastries. Great food at in-house restaurant including Lebanese specials. Rooms comfortable with large bed...
Desventajas: No water boiler in rooms and limited supplies in mini bar.
Ventajas: From walking into the reception, checking in to getting up the room was a pleasant experience. Also discovered the Benin Tennis Club which was a 2 minute walk away. That gave an extra plus to the ...
Desventajas: On Sunday night the restaurant had limited options if you were not having the regular Sunday night buffet. However the waiter allowed me to have half a buffet, which was a compromise.
Ventajas: The personnel in the hotel were very friendly
Desventajas: I don't like that the price of the room was not incluiding the breakfast and the cost of the room is not cheap
Ventajas: The idea of the buffet... although I wish it had more Lebanese food than what was served. The pool and the gym were also great
Desventajas: The receptionist (male) was very rude the first day when I asked him about the wifi well as one of the waitress (male) at the restaurant. But, the stay became better the following days.... because of ...
Ventajas: Great breakfast buffet. Nice Lebanese food. Staff wearable to speak some English.
Desventajas: Air con was noisy and not that great so i just slept with the window open, would have been good to have insect net over window.
Ventajas: Very comfirtable rooms, new and clean, great pool, beautiful terrace and restaurant. The staff is extremely friendly and helpful. I was very, very impressed with this hotel, spent 5 nights and was ...
Desventajas: The light switches are located behind the pillows in the bed, everytime you move your pillow, the light turn on.
Ventajas: Its a nice hotel, with a lovely sea view and pool side
Desventajas: Its very expensive and the meal is not tasty at all.
Ventajas: La terraza frente al lago es fantástica
Desventajas: Buffet libre desayuno un poco justo
Desventajas: Esta muy bien el hotel. Pero me parece caro comparado con el poder económico del país.
Ventajas: Restaurant is very bad,all food is uncovered and flies lie on the food .Breakfast is very poor,and can not be compared with any other 4 stars hotel around the world.
Desventajas: Location,restaurant,and view
Ventajas: Extremely neat hotel. The staff were friendly and helpful. A plus is that they also speak English (though maybe not too fluent) in a Country where French is the official language. This came in really ...
Ventajas: Staff is very keen in helping you. Rooms are very clean and comfortable bed. Fantastic operations manager really trying hard . If it was not for Mr Richard we would have not stayed in 4 rooms for 2 ...
Desventajas: Gym is very poor.. Service is unknown, but already getting better.
Ventajas: Terrible Hotel and not even a 2 Star Hotel. Front Desk Staff were completely incompetent and the whole place was a rip off to charge as much as possible from a guest.
Desventajas: EVERYTHING could have been better. Terrible Hotel and not even a 2 Star Hotel. Front Desk Staff were completely incompetent and the whole place was a rip off to charge as much as possible from a guest...
Ventajas: Comfortable hotel with high level services. Excellent restaurant and breakfast. The staff were always helpful and kind.
Desventajas: The SPA was not available during the stay.
Ventajas: Clean and comfortable
Desventajas: Breakfast, wifi dropped out and lack of English spoken.
Ventajas: The room was quite comfortable. The staff were helpful and the wifi was also really good.
Desventajas: The buffet offering at breakfast was quite slim.
Ventajas: Great customer service from 1 staff
Desventajas: Slow response from other staff. 2nd bed in suite not same as on the website.
Ventajas: The room is really confortable . The staff is very friendly and careful . The hotel is calm
Desventajas: Breakfast need to be improved for a 4 stars hotel : average quality , little choice .
Ventajas: Proximity to the airport ... and ... the coffee at the bar
Desventajas: Over valued, dirty, old, dingy room overlooking a construction site, room smelled of mould, tacky and broken doors, safe in the room was bust and no batteries, smudged TV screen ... overall shocking ...
Ventajas: Location is very very nearly to the airport
Desventajas: Breakfast, lunch and dinner is poor Electricity sometimes off Room service is not good
Ventajas: The bed was fantastic
Desventajas: Breakfast had very few choices. The construction in the next plot was annoying
Ventajas: Clean room, comfortable bed, proximity to airport.
Desventajas: No swimming pool? This would be great for travellers after long day business. You can improve breakfast.
Ventajas: not a lot of intercontinental breakfast.
Desventajas: wifi issues every time.
Ventajas: Am very happy the way you keep my booking
Ventajas: The room is spacious and the bed is comfortable. Location is very convenient near to the airport and in a clean district. Next to the hotel café and restaurant. Shuttle bus is useful. Wi-Fi was ...
Desventajas: The air-conditioning is not sufficient due to the bad emplacement of the AC. Breakfast needs improvement. There were lot of noise due to some renovation under process. That made it up by giving a ...
Ventajas: Room was very compact. no proper cleaning.
Desventajas: Break fast was ok. Pool was okay
Desventajas: Horrible food, terrible service, Wi-fi was not working, room was not clean...I got feels. Worst choice ever.
Desventajas: The smell of humidity and dirty carpet. The quality of the food is not for a 4 star hotel.
Ventajas: staff were nice. Hotel was good for Benin
Desventajas: WiFi was worse than any other Hotel I stayed at in Benin by far. This is the 3rd hotel I have stayed at. I have not experienced this slow and inconsistent internet in any of the 20 or so African ...
Ventajas: The room was comfortable and the staff were very friendly.
Ventajas: Las vistas al mar
Desventajas: Las almohadas muy pequeñas. La recepción en estado lúgubre. Mosquitos en el bar interior frente a recepción. Agua caliente inexistente en el baño. Internet a un 1% en las habitaciones. Imposible de ...
Ventajas: Everything about the hotel is good . It really worth the value.
Desventajas: The price we see on the internet at booking.com was not what they charged our card when we are making payment on arrival. And it really painful . Thanks.
Ventajas: Nice environment and helpful staff
Desventajas: The exchange rate used to book the facility wasn't correct as I had to pay more than budgeted
Ventajas: The staffs were amazing, especially the front desk... Bonded well with Authur, laetita and fatimou. They were an absolute delite. The food was okay, breakfast was a feast. The hygiene level was ...
Ventajas: La ubicación del hotel es estupenda, cerca del aeropuerto y fácil acceso al centro de Cotonou.
Desventajas: El personal del bar/restaurante es antipático y borde, además de vagos. El viernes 23/06 llegamos al bar a las 18,45h. y pese a tener una carta disponible 24h/24h, nos dijeron que sólo ...
Ventajas: Excellent location and airport shuttle.
Desventajas: No tea/coffee making facilities in room or fridge.
Ventajas: Personal de recepcion.y admiritracion amable
Desventajas: La comision q cobra booking .compor lareservacion lo cargan al cliente.asi qu,me sale incluso mas caro reservando por booking com.cosa q no lo hare
Ventajas: Breakfast could be little better
Ventajas: comfortable bed. good view, very nice garden. expert stuffs.
Desventajas: there wasn't refrigerator in the room.
Ventajas: Friendly hotel
Desventajas: No restaurant, Wifi to improvre, poor business center
Desventajas: Breakfast ( not that much)
Ventajas: I liked the breakfast spread! Delicious. I also.liked the extra effort by the staff to communicate in English whichever is the their first language.
Ventajas: Location is good and quite
Ventajas: Amabilidad del personal y situación
Desventajas: No hay cocina en el hotel. El desayuno es muy pobre.
Ventajas: Love the bed vey much,very comfort. Clean and nice room, even the bathroom. Good location.
Desventajas: There are no 'big meal' at the restaurant, we have to go to Novotel the neighbour hotel to have lunch and dinner. And the novotel only provide buffet, very expensive.
Ventajas: I like the hotel location as it is close to the beach.
Desventajas: The should have more English speaking channels as some of uss don't hear french. Also they should provide fridges and toothpastes in the rooms and also post the right rooms on their site as ...
Ventajas: The Wifi isnt stable, it keeps going off and not very strong. We asked the staff to clean our room and getting back it wasnt cleaned. Every other thing is very great
Desventajas: Bad Wifi
Ventajas: The food is good.
Desventajas: The wifi dont work well in Africa! and the energy aways go out and take soo long to get back
Ventajas: The only thing positive about this place was the girl (Ugette) at the front desk who was the ONLY person that attempted to make us happy
Desventajas: Everything. What we saw in the pictures was far from the truth. The staff service was EXTREMELY poor, the dining rooms had silverware that must have been sitting for weeks, no hot water throughout our...
Ventajas: There was nothing to like. This hotel is a scam. I regret ever booking to stay there
Desventajas: There was no water running from the taps talkless of hot water. The lift had no functional light, we had to use our phones to see. The AC was not cool one bit. The breakfast wasn't good at ...
Desventajas: Lift wasn't working,water isn't running,facility really bad,location very poor....
Desventajas: They do not clean your room atall.
Ventajas: I was able to have a very hot shower, slept on a firm mattress and had a very good night rest. The staff were friendly and very helpful. The air-conditioning was very strong. The swimming pool looked ...
Desventajas: I didn't like the fact that the access card to the room didn't work and I had to go downstairs several times to activate it and it still didn't work each time. The room was small and the ...
Ventajas: Warm welcome on check in,polite and courteous staff. Room was very clean and bed comfortable. Big thanks to Elvis at reception for his guidance and help also to Charles the Concierge for his ...
Desventajas: NO HOT WATER.....
Desventajas: Don't like the breakfast same thing daily
Ventajas: The air conditioning was good as well as the wifi (relative to the region) and the staff was friendly even though we could not communicate.
Desventajas: No one spoke english. You have to pay for breakfast but if you miss it you can't get it when you wake.
Ventajas: Great experience. Good view of the beach.I especially enjoyed my late night meal of French fries and smoked fish with barbecue sauce. Friendly and polite staffs. I will definitely visit again. A.C.,...
Desventajas: The pool side chairs need replacement. I plan to offer to bring them some at a discounted price in the not too distant future.
Desventajas: dirty, overpriced, no amenities, not even a tooth brush or paste
Desventajas: Everything. Room was dirty. Dirty fridge, During my stay, there were power failure each day. The hotel management refused to switch on generator. Asked to speak to the manager, the manager refused to...
Desventajas: Virtually no room service, they do not even keep water to drink for the customer, nor they arrange it after 10 pm. I came to room at 4 pm. slept off... woke up to understand there was no...
Ventajas: Nice view. Few staffs are nice
Desventajas: Front desk officers need to be more welcoming. Wifi and Hotel needs upgrade also.
Ventajas: Quiet area,only positif thing.
Desventajas: Too expensive for nothing ,almost everything was broken in the room , bathroom was not functioning , tv broken ,mosquitoes in the room all in all it's not worth the money.
Ventajas: the pool area - although I have doubts about the cleanness of the pool
Desventajas: the staff absolutely not helpful (won't even let me make a phone call on a Beninese number); the breakfast with pastry from the day before; very bad Internet connection (very unstable); no TV in ...
Desventajas: Everything and this is not being sarcastic. I need total or partial refund for this booking and will send an official request. But for the purpose of this rating, please note the following: 1-I have ...
Ventajas: Good location, but poor service
Desventajas: Only Few TV, channels ,no English Channels ,no variety Simple room beddings , breakfast was below standard.
Ventajas: Good space
Desventajas: Decor very tired
Ventajas: Nice swimming pool, but not very clean.
Desventajas: African way of life. Don't expect much of this hotel. Noisy air conditioning. Poor light in rooms and everywhere, poor internet conexion in rooms.....
Ventajas: Good air conditioned rooms. Good security and nice swimming pool
Desventajas: No English Channels on the TV, Poor English speaking staff, No laundry in the hotel. No POD for payment. No value for money
Desventajas: some rooms need a renovation. For instance the washrooms was very bad, a room's mosquito net was torn. Please renovate the place to keep it in shape to stay competitive. Thanks
¿Establecer como divisa permanente o solo para esta visita?