no me gusto nada , la pase muy mal , me dieron la peor habitacion y no pude dormir en toda la noche es una verguenza que un hotel de esta categoria y precio le de a un pasajero la habitacion al lado de los elevadores por lo cual no pude dormir en toda la noche , jamas utilizare su sitio nuevamente
Eficiente y limpio
Es impresionante, al entrar no haces mas que ver a gente con traje y muy arreglada, con muchas pelas. Es un hotel de lujo pero tiene un mobiliario algo antiguo aunque forma parte del decorado. Esta situado en todo el centro, todo te pilla cerca, si se pudiera elegir otra ubicacion no sabria decir una mejor. Recomendable al cien por cien.
El edifico es impesionante y lo vi en revistas de chicago que son guias de turista, como parte de algo que hay que ver en chicago Solo que esta a 1 milla de la zona de compras y pudiese uno hospedarse en en zona de las tiendas departamentales, (si es el caso del visitante)
La ubicación. Fantástica La conexión de internet es bastante mala (se interrumpe muchas veces)
perfecta ubicación al alcanzar a pie la mayoría de atracciones de chicago. personal muy atento y servicial. habitación tipo suite muy grande y cómoda- excelente relación calidad-precio. algo de ruido (no mucho) por la cercanía del tren elevado.
ubicación, limpieza, decoración, buen servicio. la nevera estaba vacia
Muy centrico, al lado de todo. La habitación estupenda ( no tenía vistas) con 2 camas enormes y cómodas, baño grande y saloncito de estar. Realmente tenía lo que dice en la página web. No me cobraron el servicio de lavandería. La entrada del hotel no corresponde a la categoría que luego tienen las habitaciones.
La ubicacion es excelente y permite movilidad hacia cualquier parte de la ciudad Que no tiene ningun tipo de transporte ni servicio de informacion para el viajero extranjero
Estaba un poco desordenado, pero terminarán las obras. No todas las habitaciones tienen un escritorio para ordenadores
La ubicación, el interior de las habitaciones El personal es poco eficiente, había obra civil justo al frente del hotel
El tipo siute de las habitaciones y un amplio baño. Falta de restaurante los domingos y dias festivos
solicité una habitación interior, a través de Booking con suficiente antelación, debido a que pasa un tren elevado por la Wabash Avenue y no se me concedió, cuando una persona conocida, lo solicitó al hotel directamente, unos días posterior a mi y si se le atendió correctamente.
Ubicación, y la amplitud, limpieza y comodidad de la habitación. Hay internet gratis pero es de cable (no wifi) en la habitación
No nos alojamos muchos días pero nos pasaron a una habitación suite. Instalaciones excelentes, decoración bonita, etc. El personal era muy amable y acogedor. ¡Sin duda, una gran elección!
La posibilidad de acceder paseando a los lugares de interés. Gimnasio escaso
Su ubicación, su aire de modernidad y buen gusto. Buena atención Booking dice que WIFI es sin costo en todo en el hotel, pero en los hechos hay que pagar $ 10 USD por día. Eso lo comenté con recepción, que respondió que para ello hay que inscribirse en la lista de servicios de la cadena (?) del hotel , cosa que tampoco dijeron al comienzo. Nada del otro mundo, pero hay que aclararlo
Ubicación inmejorable, justo entre medio del Loop y de la magnificent mile. El bar de copas del hotel muy bueno. El acceso a los elevadores comunica con un restaurante chino y no está bien acondicionado, pasan olores. El resto del hotel está correctamente acondicionado.
La localización y el propio edificio. Las habitaciones son pequeñas y caras teniendo en cuenta las tasas posteriores que aplican (suponen un 20% más del precio inicial) y que no entra el desayuno. El WiFi no es gratis, bastante rácano teniendo en cuenta la categoría y el precio del hotel.
Buen hotel, bien localizado y con buena relación calidad precio la música está demasiado alta en el vestíbulo
El diseño de su edificio y la ubicacion. La atencion de su personal.
ubicacion, confort, modernidad, wi fi gratuito y veloz. ante una demora en la limpieza de la habitacion reaccionaron positivamente haciendonos un descuento en esa noche. habitacion limpia, moderna y agradable, sobre todo el baño. caja fuerte en el suelo del armario, muy incomodo su uso. desayuno de cobro y de mal gusto
The building, itself, is a renovated office building across from Macy's on State St. The location is ideal for sight seeing in the Loop. It's unique. A lot of art deco trim. It's nicely decorated, the staff is pleasant. They serve complimentary wine at 5 p.m. It's boutique hotel, not a monster one. The rooms are small.
It was a beautiful hotel and a great experience valet parking price
Staff were amazing! They took care of all the details with great courtesy. The room was beautiful, the bed was super comfortable and everything was very clean. The Atwood Cafe food was delicious, and they modified reservations for us without a fuss. I would definitely stay here again and recommend it to family and friends.
We like the intimacy of the hotel. The staff made us feel welcome. The location is walking distance from theaters, shopping, lake front. Parking is very expensive: tip - 3 blocks west of the hotel is public parking lot and we paid $15 for the whole weekend.
Loved all the old architectural features. The rooms were small but the architecture, view, location and excellent air conditioning made up for the size. My suggestion is to add a quiet seating area near the stairs and elevators on each floor so that guests that awaken early can read and have coffee while a child or partner sleeps. Joan
Warm, accommodating staff. Great location. Quaint, historic building. The hotel was more than adequate for our needs, but guests should not expect huge rooms.
I had an excellent room with a view of both State and Washington Streets and Millenium Park!
Desk staff quite friendly and helpful. Everything classy and elegant. Umbrella iin closet was a nice tough. Didn't patronize the Atrwood? Restaurant although attractive ambience, Prices were prohibitive. Cup of cofffee: #$4.00, Eggs bENEDICT: $15.00 Fugget about it.
I liked the location and the quite comfort of the room. I liked the variety of contents in the minibar, even though I didn't actually eat but one thing. My room was a little noisy, but I just wore earplugs and that worked out for the most part.
Beautiful; FANTASTIC service provided by all areas; clean Mattresses were hard
Staff was very friendly and very helpful. Rooms were clean and very nice. Only complaint was elevator on Sunday morning. Most people are trying to leave and the maid staff had most cars filled with there carts. Maybe staging a cart on every floor would help that congestion. Otherwise it was a great place to stay.
Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
Room was amazing. Facilities (pool, fitness & game room) were phenominal
Location, interior design, amenities
Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean. The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
Its just 18 floors
Modern room, loved the shower.. Found the room servicw menu limited, very few items.
The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking. The side chair & mattress were a little harder than I prefer.
Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs. Bar uncomfortable and staff had stiff personalities. Facilty confusing.
room was excellent - very comfortable bed restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again! The cost of parking was a bit overpriced.
The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!! That we didn't get to stay longer!
Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do! There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).
GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
layout, amenities, bed
Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area. Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.
Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!
Public spaces, vibe, decor, the radio in room. The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.
Beds very comfortable. Location was perfect. Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.
Loved the location the staff and the bed Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.
This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits. The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.