Across the street from the Children's Museum, walking distance to the Aquarium, close to restaurants and shops. Great views from the rooms. Good breakfast. Friendly staff. The pool heater broke the day we arrived. My children were most excited about swimming! They allowed us to swim in their sister hotel down the street which was very nice. It could not be helped but it was disappointing not being able to use the pool in our own hotel.
Staff and cleanliness were above average! The fact I could hear everything happening in the hallway including to kids playing some game at 7:30 am on a Sunday and one guest continually knocking on another guests door while saying housekeeping at least 20 times in two morning.
Location to downtown was great Staff complained to each other in front of guests, room was small and even though it was a corner room, it only had 1 window. Only 2 elevators for 15 floors and its shared by the staff (no freight elevators) so wait times were bad. Check-in time was 3pm but room was not ready until 3:45pm. Overall it was "ok" but not what I expect from a DoubleTree.
Just about everything The bar and pool close way to early.
Arrived avlittle late free soup and salad bar available friendly staff safe parking
The staff was incredible! Tony and Neill at the front desk, as well as Marvin in the food service area, went above and beyond to make me feel welcome and take care of any needs! I didn't have time this trip to enjoy downtown, but the location is perfect for enjoying all Chattanooga has to offer!
Rooms were very clean, staff was friendly, and the location was within walking distance to many of Chatanooga's best attractions. Great experience. Nothing
It was very clean. Staff was nice and friendly. Location was great. Design was beautiful. No.
The staff and location were excellent. No pool or fitness center as advertised; they were under construction/renovation
This guest did not leave comments about this hotel.
The friendly staff. The fact that they charged me for parking in THEIR parking lot.
Staff was awesome, food was great! Very clean! I had to leave to soon!
Great location, plenty of food choices within walking distance.
The location was perfect. Walking distance of the aquarium, restaurants, and bars. There was a little renovation going on so from time to time a heard a little drilling.
nothing I don't even know where to start this place is simply a train wreck. To start my card was charged double and I was promised it would be fixed, it still hasn't. The heat didn't work the water in the shower wouldn't get cold it was only scorching hot.....!!
There was a lot of places you walk to