El personal era cálido y amable y muy serviciales. Sin nevera ni microondas en la habitación, lo que parece ser estándar incluso en hoteles de menor calidad.
Está muy bien, pero me tocó algún miembro del personal que no tenía reparos en llamarte a las 10 de la noche por cualquier problema, cuando allí a las 8 ya está todo el mundo en cama, al menos en invierno Quitando a alguno de la recepción, un poco descorteses.
Me gustó, la ubicación era impresionante. El desayuno buffet guardaba una buena relación calidad-precio. El personal era amable. El bar tenía bebidas muy buenas. El hotel sólo necesita un poco de renovación. Un lavado muy pequeño.
Tranquilida No tiene refrigerator
la cultura de servicio de su personal su ubicacion , lejos del centro de la ciudad
Ubicación El aparcamiento no está incluido.
Great getaway my husband and I are from Canada and headed to buffalo for a conert.. We stayed here and everything was great from the minute we arrived..They took our car to valet parking an we headed to our room, and was very clean and had a view of the streets like we requested..we also liked being right next to the train.. It took us right to the Niagara centre, where the concert was. If I'm ever in buffalo again for anything I will definitely go back there..
Staff was extremely helpful. Very clean and beautiful hotel.
This is not your average cookie cutter hotel! Formerly a Loft, my room was actually more of an apartment. I actually relaxed near the fireplace and read. I never do that in hotel rooms! It felt like a vacation even though I was there for work. The outside/ front of the building needs to be more inviting. As a woman traveling alone I was a little intimidated walking into the place - it seemed too dark. Until I got inside.
Beautiful spacious suite: It had two large bedrooms, high ceilings, spare elegant yet funky decor, a gas fireplace in the living and a full kitchen. Continental breakfast, which was available in the next building, was mediocre, but a plus was the option to use the voucher towards made to order choices. Parking is extra and sort of around the block, but we parked on the street free of charge.
The suite was beautiful. Lack of parking
Close to the arena Tv's way too small and remote was not working well
Great space for a family or friends traveling together. Afternoon front desk staff was excellent. This hotel has a noise problem. The hallways echo and you can hear people coming/going.
Love this place. Staff is helpful and friendly. Would definitely stay again.
2 bedroom loft..very large, compfortable, kitchen, comfy beds, free breakfast, great friendly staff..completely not like regular 'hotels'. was unique and welcoming. Recommended it to all of my friends should they find themselves in Buffalo
I loved the price (----), the fireplace, and kitchen. Patrick at the front desk was fabulous and I appreciated the free late checkout. The included breakfast at Brawlers deli was awful.. just stick to the oatmeal and fruit salad or something simple. The rooms could have been a bit more colorful and had a TV and the opening in the wall made it not very private since you can hear all.
Large suite with 2 bedrooms, clean and comfortable linens, clean space. Very nice and light space I had to ask for housekeeping to clean a few things in the bathroom. The bathroom cabinet could use replacing.
Room size was stunning. Ventilation in bedrooms not great, a fan would be helpful. Best place ive stayed!
I was travelling with my wife and adult daughter & boyfriend. We wanted an apartment close to the First Niagara Centre. Hotel was extremely clean, staff great and apartment well appointed and spacious. Excellent stay. Highly recommended for families.