El personal era cálido y amable y muy serviciales. Sin nevera ni microondas en la habitación, lo que parece ser estándar incluso en hoteles de menor calidad.
la cultura de servicio de su personal su ubicacion , lejos del centro de la ciudad
Tranquilida No tiene refrigerator
Está muy bien, pero me tocó algún miembro del personal que no tenía reparos en llamarte a las 10 de la noche por cualquier problema, cuando allí a las 8 ya está todo el mundo en cama, al menos en invierno Quitando a alguno de la recepción, un poco descorteses.
Me gustó, la ubicación era impresionante. El desayuno buffet guardaba una buena relación calidad-precio. El personal era amable. El bar tenía bebidas muy buenas. El hotel sólo necesita un poco de renovación. Un lavado muy pequeño.
Ubicación El aparcamiento no está incluido.
Something I dont usually see - Toothpaste! The restaurant in the hotel was great too. Since we were in Buffalo we ordered the Buffalo style wings - some of the best I have had! Lots of Pats fans from out of town - nice atmosphere after a road game. Bathroom was a little cramped and dated - bathtub could use to be replaced.
We were very impressed during our stay. Right from our check in with Jimmy at the front desk to our departure, we were treated very well and were very comfortable during our stay. The restaurant was excellent as well and it was a nice treat to see the streetcar drive by every few minutes as we were enjoying our breakfast. The pool was also nice. Terrific value. Thank you very much. I would suggest the addition of a color printer in the business area instead of just the black and white. I would also suggest having the pool area change room saunas repaired.
The bed was soooo comfortable. Was in town for a concert and after walking back to the hotel it was so awesome to just be able to crash in that bed, turn the tv on and fall right to sleep. Lotta great bars in the area for food. Wanna watch the bills game go to Bada Bing. Good food, cute waitresses, 1 block away, get there early it gets crazy. Anchor bar is very close also, worth the trip. Pay $20 per night for self parking across the street.
everything except the annoying rattling in the walls we stayed in 2 rooms. Both had constant rattling inside the walls. Originally I thought is was small animal but found out later, on windy days, the wind finds its way in the side walls. The sound must be the wires. It was so bad we all bought earplugs for the 2nd (last) night. I informed the front desk when I checked out. They are well aware of the problem. I guess it's a common complaint but nothing they can do about it.
Rooms were clean, elevators were fast, located in a nice area, close to the night life of buffalo. Staff at front counter was very polite and helpful. Found someone's nasty dirty washcloth hanging in the shower, makes you wonder if it had been cleaned or overlooked. Valet staff hung up on me on the phone when I asked for my car to kindly be retrieved, I questioned if they had heard me, or if I lost connection, yet when I went to the atrium, I could see they had retrieved my car. Pool open inconvenient hours on the weekend. We left just after 9:00am on a Sunday morning, and the pool was not open yet.
Staff very nice room clean cleaning service staff awesome Soda venders
Clean comfortable room with very friendly staff Slow elevator
Staff were Amazing. Especially Corrine, Holly and Xiamora. Great service, provide awesome information and very welcoming. Valet parking is work the extra $10. Had an issue with housekeeping. But im sure it was just a one off and normally not an issue. Parking in the winter is tight
Location, comfortable bed. Fridge didn't work, vent in bathroom dirty & clogged, I choose higher floors for the view but the windows were so dirty I couldn't even get a picture, save money..park in garage across the street!...
Location, staff, breakfast. i booked king size smooking room and got two queen non smookin. Hotel staff could not explain why this has happended. There were no water boiler, mini fridge, or microwave in the room.
This is the nicest Hampton i've ever stayed in.. Unreal for a small city like Buffalo.
Very easy check in/ check out, friendly, helpful staff. Beautiful rooms, very clean. Nice pool and hot tub area. No fridge or microwave in the room
Staff is super friendly and goes out of their way to be helpful. Rooms are spacious, tasteful and clean. Hot breakfast was a little bland.
The rooms were updated and clean no
This Hampton Inn is right in the center of Downtown Buffalo with great bars, restaurants and sights within walking distance. The rooms were clean and spacious. Plus, the rates were generally affordable. No big deal, but there was no mini fridge in the room, so we could not preserve leftover food or keep drinks cold.
It was my first time working with kayak, and everything went super smooth. Check in was easy and the hotel room was gorgeous. Beds could be a little more comfortable, but im just very picky. Gorgeous hotel room, and super clean. Conveniently located. Very happy
Great getaway my husband and I are from Canada and headed to buffalo for a conert.. We stayed here and everything was great from the minute we arrived..They took our car to valet parking an we headed to our room, and was very clean and had a view of the streets like we requested..we also liked being right next to the train.. It took us right to the Niagara centre, where the concert was. If I'm ever in buffalo again for anything I will definitely go back there..
Staff was extremely helpful. Very clean and beautiful hotel.
Nothing The chechin till checkout. Scary corridors, underlit, unfunctional bathroom, grumbling elevator. Overall bad experience.
it was very nice and comfortable
Room was very large and comfortable. Business centre offered free printing. Good breakfast options WiFi was quite slow both in the room and foyer. Very few near by dining options.