The Plaza Hotel

no recomiendo a nadie, mucho ruido, la gente hace fiestas en las habitaciones y el hotel no tiene nada de insonnorizacion, el elevador no funciona bien

Se estropeó el agua caliente de nuestra zona de habitación y Nadie nos avisó. Tras un buen rato esperando en la ducha llamamos a recepción y confirmaron la avería. Entonces propusieron ir a otra habitación a ducharnos que fue difícil de acceder pues no teníamos la llave y tuvimos que buscar a una camarera, parecía que teníamos que mendigar por una ducha, fue una mala experiencia. Además, éramos 4 personas para una sola ducha, cuando habíamos alquilado 2 habitaciones con 2 duchas. Esto nos provocó mucho retraso pues teníamos que salir al aeropuerto con hora y no nos permitió desayunar juntos el último día de vacaciones. Lo peor de todo es que tras presentar una reclamación el hotel aún no ha contestado 4 semanas después de lo sucedido. Esto es una muy mala atención al cliente y seguiremos reclamando al hotel.

Habitaciones con moqueta y mobiliario un tanto anticuado.

No está mal por el precio.

El precio y la zona estaba bien

La habitación y el hotel en sí está un poco anticuado y podría usar algunos manteniendo

2 days

The hotel was clean and fresh with ample parking underground with easy access. The staff were very informing and pleasant with myself and my fiance, mother and her friend. I like casinos and so to find the card at reception for the €20 bet was great. The king size bed was luxuriously comfortable.

When I arrived there was nowhere I could park my car in front of the hotel to check in and find out that there was ample parking underground. I had to park quite a walk away, myself and the other 3 people in my party had to struggle all that way with our bags. After settling my mom and her friend in their 393rd floor room myself and my fiance decided to walk down the one flight to our room on the 2nd floor. When we got out into the fire escape we could not get back in until we walked all the way to the ground floor. Both of us suffer with bad knees through sporting injuries and I'm only glad it was me and not my 70 year old mom and friend. There was no indication on the door saying there would be no re entry on this staircase only that it was a staircase. It was also filthy and had dead bugs on the surfaces under the stairs. The casino card was not offered, I had to find it for myself. The pillows on the bed were flat and rock hard in stark contrast to the bed itself. There was a party for someone at the hotel on the 2nd night of our stay and kept everyone in my party awake until after 4pm. They were drunkenly singing wholeheartedly outside the hotel and this wasn't stopped by any of your staff. The restaurant was very nice, but offered no simple Irish food for what we had come to Ireland to sample. Thai being the option just outside the hotel...so google and a drive to the rescue to help us find something "Irish" in Ireland.